Carmen Gennah Roman

My goal is to be able to deliver the required task accordingly and on time while being focused on learning, improving and being adaptable. I am honest about what I CAN do and CANNOT do. I also check in with my clients regularly and make myself available via chat and email. That way, all given instructions are carried out and any work-related problem gets sorted straight away. The key strengths that I possess are the following:

• Speak, read, write and comprehend English – proficiently!
• Knowledgeable in computer keyboard functions including ability to Skype, attend conference calls & Google to learn
• Focused in proof reading and accuracy following detail
• Organized, self starter with minimal supervision
• Able to work alone and with a team on projects
•Advanced Computer Skills (MS Office: Word, Excel, and PowerPoint)
•Experienced in phone and email support
•Experienced in phone banking, Collections, QA, data entry and facilitate calibration sessions

My English level is proven and I provide world-class service excellence to customers so I know my clients and customers would likely recommend my service. I am fully equipped with wired internet service provider (3Mbps) and I am confident that I can deliver the job with great results.