Carmen Calinawan Umipig

I have over 15 years of professional experience in customer service, e-commerce support, and virtual assistance, with more than 6 years working remotely in online business environments. My background includes supporting Shopify stores, managing product listings, handling email and chat support, coordinating daily operations, and assisting with social media and administrative tasks. I’ve worked with companies such as MB1 Group Limited, AutoWorx-Guam, and Puff Supply Philippines, as well as major BPO firms like TeleTech, iQor, and SYKES, which helped build my strong communication skills and ability to perform in fast-paced environments.

In terms of work ethic, I am highly dependable, detail-oriented, and self-motivated. I take ownership of my responsibilities, consistently meet deadlines, and prioritize delivering accurate, high-quality work. I’m comfortable working independently while staying proactive in communication, and I always aim to provide excellent support to both customers and teams.