Carmen Anwi Nkwenti

Carmen Anwi Nkwenti

$10/hr
Accounting,Customer Service and Freelance
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Douala, Littoral, Cameroon
Experience:
5 years
CARMEN NKWENTI ANWI, ACCA-, -/- Douala, Cameroon                                                                                                                                        BRIEF DESCRIPTION: A dedicated certified Chartered Accountant with over 4years experience in a relevant accounting role, seeking a role which requires the use of analytical skills, commitment and great teamwork abilities in a well established company. Adept in sensitizing and circulating policies as well seeing to it that they are implemented. Ensure that all financial transactions and procedures by processors are in line with company policy and banking regulations. Review supplier invoices to ascertain conformity of fiscal policies and regulations.    PROFESSIONAL EXPERIENCE: Association of Certified Chartered Accountant Member (December 2016 – Present) Prepare and consolidate financial statements on an annual basis. Prepare, analyze and interpret financial reports. Evaluate investment and financial decisions. Project, monitor and control working capital. Identify and manage financial risks. Evaluate management accounting systems. Plan, monitor and control performance of staff in regards to meeting up with predefined targets. Prepare and plan the audit process. Collect and evaluate evidence relevant for an audit Review and report findings of an audit and guarantee that recommendations are implemented. United Bank for Africa, Cameroon Project Customer First (C1st) Team member (July 2016- Present) Project C1st is a strategic intervention program designed to position the UBA Group as a top 3 bank in industry profitability in 25 countries by 2020. I was selected from a talent pool of 500 staff to be part of a multidisciplinary and multicultural project team made up of 20 members from about 17 branch offices in the UBA Cameroon subsidiary. Key Contributions Analyze the banking industry in Cameroon to gather an understanding of why the competition is thriving. Articulate and implement initiatives for customers and staff. Head Office Control Officer-GSSC (General Shared Services Center) (Sept 2014- Present) Daily independent post review of homogenous financial transactions within 6 CEMAC countries in order to reduce processing errors. Quality training and sensitization of staff in unit on bank policies and regulations to attain zero policy infraction. Review of national and international incoming transfers to ensure appropriate value dates and correct exchange rates are used. Review of treated supplier invoices to ascertain conformity of fiscal policies and banking regulations. Conducted follow up reviews to ensure implementations of recommendations proposed by audit team. Rendition of weekly, monthly and quarterly reports departmental reports in a timely and orderly manner. Monthly review of reports submitted to the Ministry of Finance, Central Bank and taxation to ensure that they were rendered correctly, submitted on time and that the set financial ratios were respected. Support audit managers during internal and external audit teams and assist in implementing recommendations as proposed during the audits. Review of E-banking products put on customer accounts to ensure that the correct plans, correct tariffs and correct products are attributed to customer as found on their request forms. Reconcile bank accounts on a daily and monthly basis in an accurate manner. Participate in the assessment of the core banking application in regards to design and accessibility of reports within the required turn-around-time. Achievements Ensure compliance of all banking regulations and policies to the letter which resulted in 15% increase in customer satisfaction. A significant reduction in the number of processing errors. Conducted sensitization trainings which resulted in a remarkable change in how processors carried out their duties on a daily basis. Successful control of two man headed team of 42 members pertaining to 11 francophone countries. Uncovered error of foreign exchange rate from GBP to XAF used for international incoming transfers. Uncovered duplicate transactions that could lead to inaccurate records. Resident Control Officer at Branch Office (Feb 2013- September 2014) Ensure Cleanliness and Integrity of all Internal/GL accounts at the Business Offices under coverage through review of proof of accounts. Daily and Independent review of all qualifying financial transactions within 24 hours of posting in order to reduce processing errors as well fraud. Quality training and sensitization of all staff on policy issues in conformance with the bank’s zero infraction policy. Ensure prompt and qualitative rendition of relevant reports in a timely and orderly fashion. Pre review of credit disbursements to ensure that the interest rates, tenor and other product program requirements are in line with bank policies Review customer complaints and queries and log them on the Customer Complain Manager platform for proper follow up and solutions. Pull reports on the system pertaining to users’ profiles to assure that each profile assigned to each user is as per their job responsibility and the necessary approvals were obtained. Surprise cash counts to ensure there is no pilferage and the system balance is equal to the physical amounts. Assure that accounts closed, frozen and reactivated were done with the necessary requests and approvals from the required authority. Surprise Spot checks to ensure that the working environment of staff is kept clean and that confidential documentation are not exposed to the public. Quarterly monitoring of staff lifestyles to ensure that the trends pertaining to a staff committing fraud as per the three components of fraud triangle are eliminated. Proper monitoring of the look and feel of the branch office to ensure that they comply with bank policy. Achievements In charge of the University Branch office which processes over 1000 financial transactions on a daily basis, mostly fee payments, I was able to a post review of all transactions 24hours after they were processed. Significant reduction in processing errors and better comprehension of banking procedures. Clarification of banking policies during staff trainings that resulted in better implementation and understandability, rendering processors’ jobs easier. Bambuiy Engineering Services and Techniques, Cameroon (April 2012- August 2012) Assistant Accountant Monthly review and analyses of accounts in general ledger. Bank reconciliations Management of petty cash payments Assisting with processing and verification of payroll related payables. Review and comparison of the variances recorded in balance sheet and income statement on a monthly basis.     Blandford Manor, Johannesburg, South Africa (February 2011-June 2011): Blandford manor is a conference/recreational center that caters for functions, kids’ parties, team building      Administrative Assistant Created and managed several social media marketing platforms using Facebook and Twitter. Management and control of the back office Point of Sale(POS); Drafted routine correspondence and communications to clients;  Maintained files and other related documentation,  Maintained up-to-date work files, received purchase invoices and input them in the system (mainly electronic but also paper when needed); Performed and monitored accounts and payment to vendors and individual contractors for services; identified office technology needs and maintenance of equipment, software and systems; organizing and coordinating administrative arrangements for seminars, conferences and translation; Guarantee that revenue is recognized in accordance with IAS 18 in order to avoid misappropriation of financial statements. Conducted inventory counts on a weekly basis. Costing of meals and cocktails on the menu in order to come up with the favorable sales price.           Achievements Provided exceptional support to managers and co-workers which increased overall efficiency by 30% Provided backup support to other departments which were highly admired by the General Manager Collaborated with other departments of company to centralize the customer database for easy retrieval of information Demonstrated excellent abilities in customer orientation by assisting the marketing department in promotional activities and campaigns Ensured proper establishment, management and control of the back office POS which led to proper functionality and usability of POS by the waiting staff hence facilitating services offered to customers. Effectively management of costing activity resulting in the company being able to analyze how much profits each department was producing.        Ballpoint tutors, Johannesburg, South Africa (March 2011-June 2011)            Accounting tutor Prepared accounting lessons taking into consideration difficult subject areas in order to improve on students’ performance during lectures; Worked with students on individual and small group basis and helped them with assignments and in preparing for exams;         Achievements Established effective student focused, two-way communication and empowered students to enjoy the learning process; Earned positive verbal and written feedback from students; Tutored 5 students of which 4 students received distinctions in accounting paper at the South African Matriculation exams. Garage Ben Nkwenti Company Limited (July 2011-December 2011) Administrator/Manager Supervising inventory counts and assisting in the pricing of products before display on the shop floor. Implementing strategies to attain sales targets and maximize profitability. Forecasting and monitoring budgets to ensure that they are maintained and managed appropriately to avoid derailment. Preparing and consolidating financial statements on a quarterly basis. Marketing and promoting the business via social media platforms like Facebook. Reviewing customer complaints and queries from suggestion box in order to come up with strategies to increase customer satisfaction. Achievements Recorded a 10% increase in sales resulting in a promotion from Sales Assistant to assistant manager. Better accountability of inventory which resulted in a considerate decrease in the disparity of inventory in the shop. Informative and value adding training of staff which resulted in an increase in customer satisfaction. Developed business strategies which resulted in an increase of 15% in profit before tax. Uncovered discrepancies between purchase receipts and purchasing orders. EDUCATION University College of London (January 2016-Present) Msc in Professional Accounting    Forbes Lever Baker (Educational institute for Accountancy and Management) South Africa (February 2010- June2011)            Advance Diploma in Accounting and Business ( F4-F9)Equivalence Bsc. Accounting Focus College, Cameroon (Jan 2008-Dec 2008)            Part One of the ACCA Qualification (F1-F3) Equivalence HND. Our Lady of Lourdes Secondary School (Sept 2005-June 2007)             GCE A ‘Levels -Pure Mathematics and Statistics, Economics, Geography, Religious Studies D&G Computers (August 2002-September 2002)            Computer basic concepts, Microsoft Word, Excel, Access and the internet. OTHER SKILLS AND CERTIFICATIONS Professional Certifications Cyber security and Ten domains (August 2015)-Coursera (Kennesaw State University, Georgia) HTML and CSS Computer Skills Excellent Understanding  of the following applications (Word, Excel, Access, PowerPoint, Outlook, OneNote) Website development Finacle Banking Software Knowledge of Computerized Accounting Internet Languages English-Native Language/Fluent French German Writing-Good •Writing-Beginner(A2) Reading-Excellent •Reading-Beginner(A2) Verbal-Good •Verbal- Beginner(A2) Driving Category B Driver’s License Hobbies Basketball, Badminton, Volleyball and Reading References on demand.
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