Carmelita G. Solana

CARMELITA G. SOLANA AMAZON FBA SELLER VA SPECIALIST PROFILE CONTACT Highly trained and Carmelita Solana motivated Virtual Assistant by an 8-figure earner - Amazon Seller. I will help Angeles City Pampanga Philippines, 2009 save your Time, generate high amount of sales and calendly.com/solanacarmelita Grow your Amazon Business. EDUCATION SKILLS AWARDS Amazon Product Research / Sourcing Completed Amazon Seller VA Masterclass Bachelor of Science in Accountancy Customer Support Certified Freedom Ticket Graduate 2012 Finished 3 Years Entrepreneurship English Proficiency for Customer Service Workers Bachelor of Religious Education 2016 Microsoft Office (Word, Excel, Powerpoint) Graphic Design Video Editing Chairman in Communication and Coordination Committee at Jose Rizal University Economics Society Top Youth Leader and Captain in Asian Task Force Youth Leader TIMELINE Philippine Youth Ambassador WORK EXPERIENCE Outbound Sales Telemarketer TSD Global (SiriusXM) Dec 2014 - August 2016 Contact Business or private individuals by telephone to make sales. Record names, addresses, purchases of the customer contacted. Explain product prices, services and answer questions from the customer. Adjust the Sales script to target the needs and interests of the customer. Sitel (S&P Global Platts) March 2016 - August 2016 Customer Service Professional Answers inbound calls within the guidelines established by the client and contact center management. Support customers via Live Chat, Email, or Phone Support. Respond to customer inquiries by referring them to published materials or secondary sources. Handle problem resolution that may require follow-up and or escalation to a higher level of expertise. Brutus Food System Inc. Sep 2005 - April 2006 Frontline Cashier Process orders and collect payments from customers. Duties also include greeting customers, responding to inquiries, and maintaining public areas.