Carmela Sartorio

carmela sartorio Sorsogon City · --Flexible and versatile, able to maintain a sense of humor even under pressure. Accustomed to a multitasking environment. Organized and competent in performing assigned tasks. Effective both in working alone and as part of a team. Experience january 2018 – present loan processor, self-employed Assist an Australian Mortgage Broker with her daily administrative tasks including but not limited to the following: CRM/Apply Online Data Entry Preparation of Compliance Documents Preparation of Lender Forms Loan Pack/Supporting Documents Packaging Loan Submission File Management Pricing and Valuation Order Assist in Preparation of Servicing Calculator Follow ups until Settlement Customer Updates until Settlement june 2017 – december 2017 senior broker support officer, loan market manila Oversight of Loan Market’s Broker Support program. Managed daily case activity from brokers, working to ensure that there are appropriate procedures and mandates in place with the brokers to ensure a smooth on-boarding and continued service level standards. Provide daily direction and communication to employees so that tasks are completed in a timely, efficient and knowledgeable manner march 2016 – may 2017 broker support officer, loan market manila Virtually supports Australian mortgage brokers in the preparation, packaging and submission of loan applications to a variety of lenders. Completes data entry into Broker Software (Symmetry) and into the lender online system (Apply Online). Education april 2017 certificate iv in finance & mortgage broking, aamc group march 2008 bachelor of science in computer science, bicol university Skills Data Entry Data Processing Loan Processing Customer Service Organization