Carmela Leone

CL Carmela Leone - Macomb, MI 48042 Summary Experience High-energy and friendly professional Nationwide Interlock well-versed in communicating with Project and Marketing Specialist | Troy, MI different individuals and negotiating Current successful solutions. Creative in applying my expertise to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Organized and motivated employee eager to apply time management and organizational skills in various environments. I consider myself very goal-oriented and tenacious, with a passion for helping people and providing the best service possible, everywhere i go. Education and Training Digital Marketing And E-commerce Certification Google Certification Course Digital Marketing Social Media for Business and Digital Marketing Certification Macomb Community College Marketing, 01/2018 High School Diploma Dwight D. Eisenhower High School 06/2015 Skills Negotiation Tactics Customer demographics 03/2020 to Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency. Determined best methods to meet research objectives and produce useful data. Reviewed project risks and devised proactive strategies to avoid potential roadblocks. Drafted project construction schedule and updated as job progressed. Hand and Stone Massage Administrative Assistant | Rochester Hills, MI 09/2019 to 02/2020 Developed administrative processes to achieve organizational objectives and improve office efficiency. Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. Provided secretarial and office management support while building cooperative working relationships. Royal Park Hotel Guest Service Representative | Rochester Hills, MI 06/2016 to 08/2018 Planned customized itineraries for guests with special activities to support local tourism and entertainment industries. Maintained important files, running reports and delivering updates on occupancy and revenue. Rectified volatile situations quickly through active listening and effective communication. Five Brothers Property Contract Manager | Utica, MI 03/2015 to 01/2016 Negotiated contracts with outside providers to minimize costs to company and customers. understanding Investigated and resolved compliance problems with People skills independent approach focused on implementing and Customer service maintaining sound practices. Business Development Automated office operations, managing client Work Ethic correspondence, record tracking and data communications in Critical Thinking database and case management software. Volunteering Be The Match – Physical and financial donor St. Jude Children's Hospital – Fundraiser Volunteer Goodfellows – Donor and Volunteer American Red Cross - Donor