Carmela Flor Mamauag

CARMELA​ ​FLOR​ ​MAMAUAG Unit​ ​1818,​ ​18​th​​ ​floor​ ​Cityand​ ​Shaw,​ ​Shaw​ ​Boulevard,​ ​Mandaluyong,​ ​City Mobile:​ ​- E-mail:​ ​- CAREER​ ​OBJECTIVE: It​ ​is​ ​my​ ​desire​ ​to​ ​work​ ​in​ ​an​ ​environment​ ​where​ ​I​ ​can​ ​put​ ​my​ ​learning​ ​experiences​ ​to​ ​good​ ​use,​ ​a​ ​company​ ​where​ ​I will​ ​grow​ ​as​ ​well​ ​and​ ​learn​ ​new​ ​things.​ ​ ​It​ ​is​ ​also​ ​my​ ​desire​ ​to​ ​belong​ ​to​ ​a​ ​company​ ​where​ ​employees​ ​are​ ​given​ ​the chance​ ​to​ ​progress​ ​and​ ​hone​ ​skills​ ​and​ ​God​ ​given​ ​talents. WORK​ ​EXPERIENCES: Mega​ ​Ads Facebook​ ​and​ ​Google​ ​Ad​ ​Specialist December​ ​28,​ ​2016​ ​up​ ​to​ ​present ● Implement​ ​marketing​ ​strategies​ ​to​ ​boost​ ​sales​ ​thru​ ​Facebook​ ​and​ ​Google​ ​Adwords ● Communicate​ ​with​ ​clients​ ​via​ ​social​ ​network​ ​and​ ​digital​ ​marketing Online​ ​Visibility​ ​Pros Researcher February​ ​16,​ ​2017​ ​up​ ​to​ ​March​ ​30,​ ​2017 ● Get​ ​instructions​ ​from​ ​your​ ​client​ ​about​ ​the​ ​nature​ ​of​ ​the​ ​research​ ​to​ ​be​ ​carried​ ​out; ● Use an appropriate and creative methodology to design and manage a research project, which may involve the use of quantitative and/or qualitative methods and may include both pilot and development work; design questionnaires and apply a range of research techniques to gather relevant information,​ ​including​ ​document​ ​analysis,​ ​surveys,​ ​case​ ​studies​ ​and​ ​interview ● Liaise​ ​with​ ​and​ ​direct​ ​social​ ​research​ ​field​ ​interviewers​ ​to​ ​gather​ ​information; ● Carry​ ​out​ ​information​ ​and​ ​data​ ​retrieval​ ​searches​ ​using​ ​electronic​ ​databases; ● Analyze​ ​and​ ​evaluate​ ​research​ ​and​ ​interpret​ ​data,​ ​making​ ​sure​ ​that​ ​key​ ​issues​ ​are​ ​identified; ● Prepare​ ​and​ ​present​ ​tenders​ ​for​ ​new​ ​research​ ​projects​. Caliraya​ ​Resort​ ​Club​ ​Inc. Account​ ​Manager August​ ​1,​ ​2014​ ​up​ ​to​ ​January​ ​31,​ ​2016 ● Manages​ ​booth​ ​during​ ​expos,​ ​entertain​ ​inquiries​ ​and​ ​convert​ ​them​ ​as​ ​bookings ● Prepare​ ​and​ ​monitor​ ​actual​ ​events:​ ​teambuilding,​ ​conference​ ​etc.​ ​on​ ​site ● Implement​ ​marketing​ ​strategies​ ​to​ ​boost​ ​sales ● Communicate​ ​with​ ​clients​ ​via​ ​email,​ ​phone,​ ​mobile,​ ​social​ ​media​ ​networks​ ​etc. ● Organize​ ​client​ ​documentation​ ​and​ ​files Milestones​: ● Initiated​ ​an​ ​increase​ ​clientele​ ​base​ ​for​ ​the​ ​last​ ​1​ ​year​ ​of​ ​service​ ​at​ ​Caliraya​ ​Resort​ ​Club​ ​Inc; Island​ ​Cove​ ​Hotel​ ​and​ ​Leisure​ ​Park Sales​ ​and​ ​Marketing​ ​Coordinator October​ ​2007​ ​up​ ​to​ ​July​ ​31,​ ​2014 ● Manages​ ​booth​ ​during​ ​expos,​ ​entertain​ ​inquiries​ ​and​ ​convert​ ​them​ ​as​ ​bookings ● Prepare​ ​and​ ​monitor​ ​actual​ ​events:​ ​teambuilding,​ ​conference​ ​etc.​ ​on​ ​site ● Implement​ ​marketing​ ​strategies​ ​to​ ​boost​ ​sales ● Communicate​ ​with​ ​clients​ ​via​ ​email,​ ​phone,​ ​mobile,​ ​social​ ​media​ ​networks​ ​etc. ● Organize​ ​client​ ​documentation​ ​and​ ​files ● Prepare​ ​statements,​ ​invoices​ ​and​ ​vouchers. ● Handle​ ​balancing​ ​and​ ​reconciliations​ ​for​ ​the​ ​sales​ ​team ● Serve​ ​also​ ​as​ ​Admin​ ​Assistant​ ​for​ ​the​ ​Sales​ ​and​ ​Marketing​ ​ ​Department ● Acts​ ​as​ ​in-house​ ​Sales​ ​Associate​ ​in​ ​the​ ​absence​ ​of​ ​Account​ ​Executive. Milestones​: ● Initiated​ ​an​ ​increase​ ​clientele​ ​base​ ​for​ ​the​ ​last​ ​6​ ​years​ ​of​ ​service​ ​at​ ​Island​ ​Cove; ● The​ ​ability​ ​to​ ​work​ ​and​ ​run​ ​the​ ​IC​ ​Makati​ ​office​ ​independently​ ​ ​even​ ​without​ ​the​ ​supervision​ ​of the​ ​boss/supervisors​ ​or​ ​when​ ​the​ ​superiors​ ​are​ ​out​ ​on​ ​the​ ​field; Wisdom​ ​Travel​ ​Services​ ​Corp. Senior​ ​Operations​ ​Assistant June​ ​2007​ ​up​ ​to​ ​October​ ​2007 ● Arrange​ ​individual​ ​travels,​ ​group​ ​incentive​ ​travels​ ​and​ ​corporate​ ​bookings. ● Make​ ​reservations​ ​for​ ​international​ ​and​ ​domestic​ ​flights,​ ​hotel​ ​accommodation,​ ​package​ ​tours, and​ ​other​ ​land​ ​arrangements. ● Create​ ​packages​ ​for​ ​domestic​ ​and​ ​international​ ​market ● Attend​ ​sales​ ​calls​ ​and​ ​meetings​ ​for​ ​travel​ ​sales​ ​presentations ● Acts​ ​as​ ​Assistant​ ​Manager​ ​for​ ​daily​ ​operations Wisdom​ ​Travel​ ​Services​ ​Corp. Operations​ ​Assistant April​ ​2007​ ​up​ ​to​ ​June​ ​2007 ● Communicate​ ​with​ ​clients​ ​via​ ​email,​ ​phone,​ ​mobile,​ ​social​ ​media​ ​networks​ ​etc. ● Organize​ ​client​ ​documentation​ ​and​ ​files Citifinancial​ ​Corp. Sales​ ​Consultant January​ ​2007​ ​–​ ​March​ ​2007 ● Manages​ ​booth​ ​during​ ​expos,​ ​entertain​ ​inquiries​ ​and​ ​convert​ ​them​ ​as​ ​sales​ ​or​ ​turn-ins ● Communicate​ ​with​ ​clients​ ​via​ ​email,​ ​phone,​ ​mobile​ ​and​ ​sales​ ​calls ● Organize​ ​client​ ​documentation​ ​and​ ​files Flash​ ​Telemarketing​ ​Inc. Tele​ ​Sales​ ​Representative May​ ​-​ ​November​ ​2005 ● Communicate​ ​with​ ​clients​ ​via​ ​phone​ ​calls SEMINARS​ ​ATTENDED: Patch​ ​and​ ​Numbers Island​ ​Cove​ ​Hotel​ ​and​ ​Leisure​ ​Park August​ ​18,​ ​2011 Effective​ ​Hotel​ ​Frontliner​ ​and​ ​Guest​ ​Relations Niog,​ ​Bacoor​ ​Cavite February​ ​12,​ ​2002 Opera​ ​Training​ ​Course Island​ ​Cove​ ​Hotel​ ​and​ ​Leisure​ ​Park Food​ ​and​ ​Beverage​ ​Management​ ​for​ ​Hotel​ ​and​ ​Restaurant Operations City​ ​Garden​ ​Hotel​ ​Malate February​ ​24,​ ​2002 October​ ​10,​ ​2010 Team​ ​Excellency​ ​Seminar Island​ ​Cove​ ​Hotel​ ​and​ ​Leisure​ ​Park July​ ​2010 Vision-Mission​ ​Cascading​ ​Workshop Island​ ​Cove​ ​Hotel​ ​and​ ​Leisure​ ​Park June​ ​2012 ​ ​ ​Customer​ ​Relations​ ​Seminar Aloha​ ​Hotel September​ ​2,​ ​2002 Sales​ ​and​ ​Marketing​ ​Seminar Las​ ​Palmas​ ​Hotel ​ ​December​ ​19,​ ​2003 Front​ ​Office​ ​Management​ ​and​ ​Housekeeping City​ ​Garden​ ​Hotel​ ​Malate February​ ​24,​ ​2002 Human​ ​Resources​ ​and​ ​Development​ ​Management City​ ​Garden​ ​Hotel​ ​Malate February​ ​24,​ ​2002 EDUCATION: Diploma​ ​in​ ​Psychology ADVANCE​ ​LEARNING​ ​INTERACTIVE​ ​SYSTEMS​ ​ONLINE​ ​(ALISON) May​ ​1,​ ​2016​ ​to​ ​July​ ​2016 BACHELOR​ ​OF​ ​ARTS​ ​IN​ ​PSYCHOLOGY CAP​ ​College​ ​Foundation March​ ​23,​ ​2009​ ​to​ ​October​ ​8,​ ​2011 Certificate​ ​in​ ​Hotel​ ​and​ ​Restaurant​ ​Management International​ ​School​ ​of​ ​Hotel​ ​&​ ​Restaurant​ ​Management,​ ​ ​ ​Nov​ ​- Niog​ ​Bacoor,​ ​Cavite Highest​ ​Honor Dean’s​ ​Lister,​ ​2001​ ​to​ ​2004 Business​ ​Manager​ ​(ISCE​ ​School​ ​System​ ​Government) Reporter​ ​(ISCE​ ​School​ ​Magazine) ● ● ● ● Hotel​ ​and​ ​Restaurant​ ​Management Emilio​ ​Aguinaldo​ ​College,​ ​Manila ​ ​June​ ​2001​ ​–​ ​October​ ​2001 PERSONAL​ ​DATA: Civil​ ​Status Religion SSS​ ​number Birthday : : : Married Evangelical​ ​Christian- : July​ ​14,​ ​1984 CHARACTER​ ​REFERENCES: Rowena​ ​Glipo,​ ​Leader/Mentor Fujitsu​ ​Philippines Contact​ ​detail:​ ​-