Carmela Agris

Dedicated and results-driven Customer Service Representative with 4 years of experience of providing an exceptional support across various positions in customer service operations for international accounts. Skilled in handling inbound and outbound calls, live chat, and email support, with proven ability to resolve complex customer issues, improve satisfaction, and build long-term client relationships.

Experienced in adapting to different roles, including frontline support, technical assistance, account management, and escalation handling, even became a supervisor for 2 years handling agents. Recognized for strong communication skills, multitasking ability, and commitment to delivering high-quality service in fast-paced environment