Carlyn Payne

 Curriculum Vitae Of Carlyn Erin Payne Full Name: Carlyn Erin Payne ID Number:- Gender: Female Home Address: 17 Rowena Street Gaylee Blackheath Date of Birth: 25/10/1994 Health: Excellent Contact details:- Next of kin (Mother):- Email Address:- Standard education: Eben Donges High School Matriculated: Year 2012 Tertiary Education: University of the Western Cape Year of study: 2013 – 2018 currently (3rd year postponed due to financial complications) Type of study: Bachelor of Arts (Philosophy, English, Psychology) Level of Study: Currently completing my 3rd year at the University of the Western Cape Previous work experience: Promotions Company: Keynote Position: Promoter Job Responsibilities: Promote given product in-store by presenting them to prospective customers Engaging customers in the uses and unique purpose of the product at hand Demonstrating the quality of the product. Informing prospective customers about the current specials related to the product. Employed from: Oct 2015 - Dec 2015 Employee number: Faiza - Promotions Company: Scruz media Position: Promoter Job Responsibilities: Promoting products in store by presenting them to prospective customers Engaging customers in the uses and unique purpose of the particular product Demonstrating the quality of the product. Informing prospective customers about certain specials related to the product. Employed from: Dec 2016 - February 2016 Employee contact details: Candice - ----------------------------------------- Customer service Company: DigiOutsource Position: Customer Service Host Job Responsibilities: Responding to customer queries by telephone, email and online chats Overall ownership of the Australian customer facing communication and touch points Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment. Processing pertinent information into relevant databases Completion of tasks and assigned during shift. Customer relationship building and management as well as cross selling of products and services. Problem solving tasks during shifts. Handling and taking full responsibility for customer related queries. Making outgoing calls and execute outbound campaigns to identified customers. Excellent time management and adherence to schedule. Performing extra tasks given by managers/shift supervisors as required. Employed from: 1 March 2016 -31 May 2017 Reference details: Michaela Lambert (Team Leader):- Ryan Van Heerden (Team Leader):- Johannes Aggenbag (Team Coach):- ------------------------------------------- Self-studying: Physics Quantum physics Astronomy Geography (flags, geographical orientation, country border outlines, capital cities and population sizes etc.) From: March 2017 General science (Philosophy, psychology, anthropology, biology, hermeneutics etc.) Currently completing my degree