Carly Mira

EMPLOYMENT HISTORY Growthzilla, Inc VIRTUAL ASSISTANT (CUSTOMER/TECHNICAL SUPPORT, FEB 2021 UNTIL PRESENT Carries out administrative duties such creating campaigns and setup new accounts. Respond to customers concerns via call and SMS. Ensure all concerns are addressed properly. Grace & Goss Healthcare Management Services PROJECT BASED BACK-OFFICE SUPPORT, APRIL 2020 Carries out administrative duties such as filing, typing, copying, downloading/uploading, binding and etc. CARYL MIRABUENA Door Valley Ltd VIRTUAL ASSISTANT, OCTOBER 2019 Duties including answering incoming phone calls. Schedule appointments and meetings. Assist owner on his day-to-day task. Setting up dashboard on SalesForce and managing LinkedIn business account. RingCentral ACCOUNT EXECUTIVE, 2018 - 2019 Serving the needs of an existing customer and or closing the deal to create new customer. CAREER GOALS To help business owners to be more productive and efficient at all times. To make their life easy. Teleperformance Philippines TECHNICAL SUPPORT REPRESENTATIVE, 2012 - 2018 Answer inbound calls to help resolve issue/s related to internet, email and dns. ACADEMIC HISTORY CORE STRENGTHS Polytechnic University of the Philippines - - Member of the PUP Alumni - Email Management Appointment Setting Social Media Management Calendar Management Basic video/image editing Administrative skills Strong Communication Skills BACHELOR OF SCIENCE IN ENTREPRENEURSHIP Facebook Media Advertising/Buying Certification Course by Coach Dearly Plinky Llamzon - Coursework in progress (80% completed) CONTACT DETAILS: Mobile phone: - Email:-LinkedIn: carylmirabuena 15th Lane CastleSpring Heights Caloocan City HOBBIES & INTERESTS - Biking Watching Tiktok Videos and Netflix Browsing Instagram and Facebook Newsfeed Reading articles and books Jogging Cooking