Carlos Renteria

Carlos Renteria

$25/hr
Bilingual virtual assistant with Project Management certification and customer service skills.
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
38 years old
Location:
Puebla, Puebla, Mexico
Experience:
8 years
CARLOS RENTERIA EDUCATION -- www.linkedin.com/in/ carlosrenteriadiaz 2024 Agile Project Management Google Online 2023 Project Execution: Executing the project Google Online 2023 Project Planning: Gathering all the elements Google Online 2023 Project Initiation: Starting a Successful Project Google Online 2023 Project Management Fundamentals Google Online 2023 Introduction to Structured Query Language course University of Michigan Online 2023 Salesforce Admin Advance course Salesforce Trailhead Online 2022 Introduction to UI Design course University of Minnesota Online 2021 Service Experience Design course Universidad Austral, Buenos Aires Online 2020 Introduction to User Experience Design course Georgia Institute of Technology Online 2017 Master´s in Innovation and Entrepreneurship Swinburne University of Technology Melbourne, Aus. 2015 Master’s in business administration Swinburne University of Technology Melbourne, Aus. 2011 Bachelor’s in Law Tec de Monterrey Puebla, Mexico EXPERIENCE Professor of Business and Entrepreneurship Feb 2020 – Present Tec de Monterrey campus Puebla, Mex. Dynamically and efficiently taught more than 10 subjects both face-to-face and remotely in English and Spanish to more than 300 undergraduate students with a 9.77 feedback score from students in the last report. Business Mentor for Entrepreneurs Nov-Dec 2022 Enterprising Partnerships Ltd., remote Empathically listening to more than 40 entrepreneur’s initiatives from different industries such as food service, environmental, artificial intelligence, retail, wellbeing, culture, social integration among others. Test their business ideas, validate prototypes, segment the market, determine revenue streams, and increase innovation components. Consultant and workshop facilitator- Mexstartups, Puebla, Mex. Supporting local entrepreneurs through seminars and coaching sessions to develop their own businesses. Cofounder and platform coordinator Jul 2020, Jul 2021 Nivo VR, remote Co-develop the concept and put together platforms, systems, and methods for the first VR-based learning community. Lead the team towards performance improvement. Enterprise Facilitator Feb 2018 – Jul 2022 Enterprising Partnerships Ltd., Melbourne, Aus. I led and collaborated in 12-week pre-acceleration programs in Melbourne and regional Victoria with direct impact on more than 100 participants. I organized the program, source and design the material, elaborated my own business canvases, strengthened the community through the moderation of round tables, coaching and mentoring sessions. Student Administration and Library Officer Feb 2016 - May 2019 Swinburne University, Melbourne, Aus. I increased the new queuing system adoption rate among students, reducing waiting times in 40 minutes. Developed a User Interface for students to enroll and plan timetable based on process optimization and UX. I trained dozens of staff and worked cross-functionally to solve thousands of students’ enquiries. Head of Documentary Registry May 2013 - Dec 2014 Federal Ministry of Social Development, Puebla, Mex I managed a project consisting in the redesign of the service area, improving logistics and incorporating technology with a customer-oriented perspective, benefiting more than 60,000 elderly people in the Puebla city office. Previous: middle and high school teacher, business consultant, agreement examiner, video editor, practicing lawyer. ADDITIONAL INFORMATION Skills: Creativity and innovation, project management, optimization and efficiency oriented, analytical capacity, problem solving, public communication, coaching, Business Model Canvas, Agile methodology, UX UI design and principles, client facing communication, collaboration with cross-functional teams, organizational skills, staff and customer training. Technology: Visual Web Design (advanced), SolidWorks (beginner), MS Office, AirTable, Customer1, Video Editing, Asana, Kanban, Salesforce Admin Advanced, ODOO (beginner) Languages: Native Spanish, Advanced English, Basic German. Interests: Fronton, volleyball, gaming, industry 4.0, general design, German, gadgets, photography, video. Volunteering: Teaching adults in prison, care of the elderly, raising 15,000 AUDs for a foster care institute.
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