Carlos Pulga Denoso

CARLOS DENOSO VIRTUAL ASSISTANT PROFILE EDUCATION Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. FAR EASTERN UNIVERSITY June 1984 – march 1990 BS Electronic and Communication Engineer Highly skilled and detail-oriented Virtual Assistant with expertise in data entry, web research, photo and video editing, and proficiency in various CRM and software tools including Canva, Clipchamp, Photoshop, Premier Pro and Google Tools. A proactive and organized professional with excellent time management and communication skills. WORK EXPERIENCE Fast learner and committed to continuous, self-directed learning. Multi-talented in smoothly handling office administration support tasks. Team players work to support group efforts to meet critical deadlines. CONTACT PHONE: - TELEGRAM - WHATSAPP - SKYPE live:cdenoso - QUIRINO HIGH SCHOOL June 1980 – March 1984 High School Graduate Freelancing Website (Upwork and OLJ.ph) - General Virtual Assistant May 2020 to Date • Provided comprehensive virtual assistance to clients, managing their administrative tasks. Conducted extensive web research on various topics, ensuring accurate and reliable information gathering. • Performed data entry tasks with a high level of accuracy, ensuring data integrity and confidentiality. • Utilized photo and video editing skills to enhance visual content for marketing materials and social media platforms. • Managed CRM systems, updated customer records, and generated reports as per client requirements. Zagzoog For Home Appliances Co. - Technical Support Engineer Riyadh, Saudi Arabia June 1997– September 2016 • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed • Served as primary point of contact for support relating to owned solutions and products • Performed root cause analysis of reported issues to enact corrections • Explained technical information in clear terms to non-technical individuals to promote better understanding • Designed tailored engineering solutions for customer base upon key requirements • Gathered trend data from customer calls and interactions SKILLS SET ➢ WEB RESEARCH ➢ PRODUCT LISTING ➢ DATA ENTRY ➢ GOOGLE Tools ➢ SPREADSHEET ➢ WEB SCRAPING ➢ PHOTO EDITING ➢ CUSTOMER SUPPORT ➢ ADOBE PHOTOSHOP ➢ MS EXCEL ➢ SOCIAL MEDIA MANAGEMENT ➢ CLIENT MANAGEMENT ➢ CLIPCHAMP ➢ADOBE PREMIER PRO ➢CANVA