CARLOS GUILALAS POLICARPIO JR
Address: 049 Zone 1, Muzon, San Jose Del Monte City, Bulacan
Mobile No.: -
E-mail:-OBJECTIVE:_______________________________________________________________________________________
To enhance, showcase my knowledge and ability towards the benefit of the company and my career.
WORK EXPERIENCE: ____________________________________________________________________________
Teletech
Level 1 & 2 Robinson’s Place
Novaliches, Quezon City
Customer Service Representative / Billing and Sales Specialist
(Oct. 28 2013 – Present)
Experts Global Solutions
Ground Fl. ELJ Communications Center,
ABS-CBN Compound,
Mother Ignacia Ave., Quezon City
Customer Service Representative / Retention Specialist / Sales consultant
(Sept 10, 2012 – Sept 28, 2013)
Magellan E-Support Services, Inc.
PB Mezzanine, Summit One Tower,
530 Shaw Boulevard, Mandaluyong City
Chat Support Representative/Customer Service Representative
(June 14, 2011 – August 25, 2012)
EDUCATIONAL BACKGROUND
Tertiary:____________________________________________________________________________________________
Course: Bachelor of Science in Secondary Education (Major in English)
Sto. Rosario Sapang Palay College
Sapang Palay,
City of San Jose Del Monte, Bulacan
(Nov 2014 - Undergraduate)
Vocational:__________________________________________________________________________________________
Course: Call Center Management
Bulacan Polytechnic College
Pleasant Hills, Brgy. Graceville,
City of San Jose Del Monte, Bulacan
(June 2009 – April 01, 2011)
Secondary:_________________________________________________________________________________________
San Jose Del Monte High School
Brgy. Yacal, Francisco Homes,
City of San Jose Del Monte, Bulacan
(1999 – 2003)
Primary:____________________________________________________________________________________________
Muzon Elementary School
Zone 4, Brgy. Muzon,
City of San Jose Del Monte, Bulacan
(1994 – 1999)
SKILLS:__________________________________________________________________________________
Computer Literate (Microsoft Office)
Keybording skills (40WPM)
Proficient in English
Able to multi-task
PERSONAL INFORMATION:_______________________________________________________________
Date of Birth
Place of Birth
Gender
Civil status
Citizenship
:
:
:
:
:
December 24, 1986
Muzon, San Jose Del Monte, Bulacan
Male
Single
Filipino
CHARACTER REFERENCE:_________________________________________________________________
Donna Potentiano
Team Leader
Teletech Novaliches
Landline No.:-
Cristine Ereves
Senior Agent
Teletech Novaliches
Mobile no.:-
Heidi Irader
Team Leader
Teletech Novaliches
Mobile no.:-
I hereby acknowledge that all information above is true and correct to the best of my knowledge.
___________________________
Carlos G. Policarpio Jr.