Carlos Policarpio

CARLOS GUILALAS POLICARPIO JR Address: 049 Zone 1, Muzon, San Jose Del Monte City, Bulacan Mobile No.: - E-mail:-OBJECTIVE:​_______________________________________________________________________________________ To enhance, showcase my knowledge and ability towards the benefit of the company and my career. WORK EXPERIENCE: ____________________________________________________________________________ Teletech Level 1 & 2 Robinson’s Place Novaliches, Quezon City Customer Service Representative / Billing and Sales Specialist (Oct. 28 2013 – Present) Experts Global Solutions Ground Fl. ELJ Communications Center, ABS-CBN Compound, Mother Ignacia Ave., Quezon City Customer Service Representative / Retention Specialist / Sales consultant (Sept 10, 2012 – Sept 28, 2013) Magellan E-Support Services, Inc. PB Mezzanine, Summit One Tower, 530 Shaw Boulevard, Mandaluyong City Chat Support Representative/Customer Service Representative (June 14, 2011 – August 25, 2012) EDUCATIONAL BACKGROUND Tertiary:____________________________________________________________________________________________ Course: Bachelor of Science in Secondary Education (Major in English) Sto. Rosario Sapang Palay College Sapang Palay, City of San Jose Del Monte, Bulacan (Nov 2014 - Undergraduate) Vocational:__________________________________________________________________________________________ Course: Call Center Management Bulacan Polytechnic College Pleasant Hills, Brgy. Graceville, City of San Jose Del Monte, Bulacan (June 2009 – April 01, 2011) Secondary:_________________________________________________________________________________________ San Jose Del Monte High School Brgy. Yacal, Francisco Homes, City of San Jose Del Monte, Bulacan (1999 – 2003) Primary:____________________________________________________________________________________________ Muzon Elementary School Zone 4, Brgy. Muzon, City of San Jose Del Monte, Bulacan (1994 – 1999) SKILLS:__________________________________________________________________________________ Computer Literate (Microsoft Office) Keybording skills (40WPM) Proficient in English Able to multi-task PERSONAL INFORMATION:_______________________________________________________________ Date of Birth Place of Birth Gender Civil status Citizenship : : : : : December 24, 1986 Muzon, San Jose Del Monte, Bulacan Male Single Filipino CHARACTER REFERENCE:_________________________________________________________________ Donna Potentiano Team Leader Teletech Novaliches Landline No.:- Cristine Ereves Senior Agent Teletech Novaliches Mobile no.:- Heidi Irader Team Leader Teletech Novaliches Mobile no.:- I hereby acknowledge that all information above is true and correct to the best of my knowledge. ___________________________ Carlos G. Policarpio Jr.