Carlos Gongora-
(- – Bolivia
Summary
Experienced IT professional with a diverse background in QA testing (Manual/Automation)
and software development. Carlos is known for his respectful demeanor, practical approach,
and commitment to maintaining high standards in all his professional work.
8+ years of experience in Software Quality Assurance, including Web Automation
6 years of experience testing Web applications.
Strong understanding of software development life-cycle (SDLC).
Experience with various testing methodologies for UAT and Functional Testing (e.g., blackbox, white-box, integration, security, regression, smoke).
Proficiency in using test management tools (TestRail, ALM Quality Center, JIRA, TestTiny,
others) and defect tracking systems (Azure, Bugzilla, others).
Excellent analytical and problem-solving skills working with calculation processes and
numerical data.
Proficiency in SQL queries.
Strong communication and collaboration skills. Team player.
Bachelor Degree in Systems Engineering.
Background
As QA Manual Testing Engineer; understand, analyze and test the requirements and
specifications of the application being tested to release a high quality solution. Develop a test
plan and test strategy. Define the scope and objectives of testing. Estimate testing efforts and
resources. Design detailed test cases and test scenarios based on requirements. Create test
data for executing test cases. Develop and execute test cases manually, document test results
and compare them with expected results. Report any defects or issues found during testing.
Log defects in a defect tracking system. Perform regression testing to ensure that new
changes do not affect existing functionality. Validate, log, and report any defects found. Followup/re-test of bug fixes with Developers until its release to end-user
Work Experience
QA Testing Engineer
Harris Computer (United States)
Jan 2020 – Sep 2024
Analyzing requirements, design and creation/execution of test cases, reporting defects, and
verify fixes for a Digital Tax Management System (Web Based). Run regression and smoke
testing, support user acceptance testing, and document results. Collaborate with team
members (product owners and developers), ensure compliance with QA standards, and
continuously improve testing processes to ensure software quality. Execute automated
regression testing on a weekly basis. Analysis of automated test results to validate if any
system defects were found.
QA Engineer
Thomson Reuters (United States)
Aug 2013 – Dec 2020
Senior QA Engineer in a Quality Assurance team for a suite of Government Tax Management
software used in several states from USA. Participated in QA testing of a Digital Marketing
System used to reach to potential customers, using media such as email, social media, and
web-based advertising.
Implementation of an automated suite by developing Automated Test Scripts using C# and
Selenium to automate regression and smoke suites. Implementation of quality assurance and
quality control tasks to ensure compliance with QA standards.
Software Engineer
TRILOGY SOFTWARE BOLIVIA, Cochabamba – Bolivia
Apr 2010 – Jun 2013
CRM System Development; working in analysis, design, and implementation tasks of the new
CRM application. Roles & Responsibilities: Analysis, design of requirements to implement
and develop the business logic using Oracle PL/SQL. Implementation of a documented QA
methodology for testing.
Review and development of QA test cases for the CRM application. Debugging and research of
application issues. Performance testing of the system deliverables.
Associate Consultant
UST Global – USA
Oct 2007 – Mar 2010
Leader Team and Developer for OLTP and OLAP systems development projects with Oracle
tools: PL/ SQL, Database, IAS, Internet Developer Suite, Discoverer, and others. Worked in
the following projects:
Drugstore.com (Retail sector) – Seattle, Washington: ETL Refactoring System
Dana Corp (Automotive sector). – Toledo, Ohio: Supply Chain Data Integrity Datamart
System
Emdeon (Healthcare sector) – Nashville, Tennessee: Enrollment Wizard System
Vanguard (Investment Management sector) – Malvern, Pennsylvania: Vanguard
Pension
Intersoft S.A.
Aug 2004 – Aug 2007
Functional and Technical consultant assigned in several projects. Responsibilities: Between
2000 and 2006 performed the roles of Project Leader, Analyst, Software Developer for the
company in the projects listed below. Worked in the following projects:
ENTEL Company: Billing System – La Paz, Bolivia
CNDC Company: Integrated Management and Information System for the Electrical
Regulator Company of Bolivia – Cochabamba, Bolivia
PUERTA de AMERICA Company: Electronic Documentation Control System – Arica,
Chile
NUEVATEL Company: Points of Sale System (POS) for the Telecommunication Company
Education
Bolivian Catholic University
Bachelor of Science, Computer Systems Engineering
Skills
Languages: C#, Python, Oracle PL/SQL, PHP.
Databases: Oracle, MS SQL Server.
AI: Claude, ChatGPT.
Web Automation: C#, Python, Selenium, Playwright, Coypu.
Other: Jenkins, TestRail, SoapUI, MS Azure, AWS, MySQL, Postman, BrowserStack.
Test Case Management: TestRail, Quality Center, JIRA, TestTiny, others.
Defect tracking: Azure, Bugzilla, JIRA.
Languages
Spanish
English
Native
Advanced/Fluent
