Carlos Casalicchio-+1 -▪ +55 - ▪ +39 -
SUMMARY
Senior Professional with 20 years of experience in Information Technology. Working with
development since 2004, and a specific focus on ASP.NET since 2006. **Full-Stack** senior
analyst and developer.
P R O G R A M M I N G LA N G U A G E S
C#, Razor, ES6 (ES2015/TypeScript), XML, Html5, CSS3, TSQL.
F R A M E W O R KS , LI B R A R I E S A N D T O O L S
ASP.NET MVC, .NET Core, Razor Pages, Enterprise Library, Entity Framework, SignalR, Web APIs,
Apache Cordova, Twitter Bootstrap, Angular, VueJs, Umbraco CMS, nopCommerce.
Visual Studio 2019+, Sublime Text, Notepad++, Postman, Git, Azure DevOps (TFS), Amazon AWS,
Mercurial, SVN, VMware, MySQL, MSSQL, Oracle, NuGet, NPM, Grunt, Google Analytics, Agile,
Scrum, Kanban, Rest, JSON-Rpc.
Native language fluency in Spanish, Portuguese, and English. Intermediate French, and
Italian.
EXPERIENCE
SplatDev Ltda., 2011 – Present
Global consulting agency focused on information technology with clients in Oceania, South and North America,
and Europe
Senior Software Developer
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Analyzed the needs and requirements of several projects, while implementing ALM,
effort estimations, and SEO strategy for optimal organic results, concluding successful
contracts.
Recruited and trained technical professionals, while using psychology tools, and brought
the most top quality and trustworthy professionals.
Successfully concluded various infrastructure and software development projects using the
latest technologies and frameworks.
Designed highly responsive layouts, developed and supported various nopCommerce
eCommerce Shops, Umbraco CMS sites, and ASP.NET applications.
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Nestlé Brasil SA, 2008 – 2011, São Paulo, São Paulo
World’s largest, most diversified food and beverages company with a global presence in 187 countries
Business to Consumer Specialist
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Organized and managed market projects to control technological scope, its life-cycle, and
critical path, setting maintenance schedule and support ITSM via ITIL for Projects in
ASP.NET 3.5.
Liaised between infrastructure support staff and development agencies on hardware and
software issues with deployment and maintenance of websites.
Consulted in security audits and technology standards, Reporting on availability,
performance, security adherence, and incident management.
Reviewed code and found a major bug in a web application for Mexico and saved 75
thousand dollars in legal lawsuit.
Conducted interviews, hired, and trained technical professionals.
National Network of Digital Schools, 2007 – 2008, Salt Lake City, Utah
An Online curriculum company based in Pennsylvania, founded in 2005
Senior Developer and Analyst
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Designed and coded a complex Data Access Layer for Online LMS applications using C#
.NET 2.0 Generics (new feature at the time).
Led small team in grading sub-system in ASP.NET, allowing K-12 students to view grades
for instructors to approve submitted assignments, while performing time-management, and
quality assurance/code review of peer’s deliverables for maximum best-practice
adherence.
Teleperformance USA, 2006 – 2007, West Jordan, Utah
Leading customer experience management provider, offering multichannel support to the world’s top
companies
Call Center Technical Support Supervisor (on behalf of Dell Computers)
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Supervised Level 3 technical support and escalated issues with Dell’s hardware products in
the mobile division.
Delivered creative resolutions to undocumented issues and satisfaction disputes.
MSTAR, 2005 – 2006, Murray, Utah
Startup focused on telecommunications and entertainment over high-speed fiber channels, offering television,
telephone and internet in Utah Valley
IS/IT Director
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Built from ground-up the company’s entire technology infrastructure using Microsoft and
Linux servers.
Developed several in-house applications including digital banners, SQL to ASP.NET
reporting applications, External Telephone Adapter reporting tool, IT trouble ticket tracking
and reporting, and email signature generator.
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Developed and managed a custom notification system for the call center to update
agents on the current status of service calls using C# and Windows Forms increasing call
center performance in 36%.
EDUCATION
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Specialization in Organizational Psychology
Anhanguera Educational, Sorocaba, São Paulo
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Master in Business Administration of Information Technology
Anhanguera Educational, Sorocaba, São Paulo
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Information Technology Management
Getúlio Vargas Foundation, São Paulo, São Paulo
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Bachelor of Science in Computer Science
Neumont University, South Jordan, Utah
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Network Management Associate of Applied Science
Information Technology Support Specialist
LDS Business College, Salt Lake City, Utah
R E C O G N I T I O N S AN D AW A R D S
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Neumont University: Summit Award Winner - March 2007. Geek-Reach Project
(Professional Social Network).
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EggHead Café: Winner of Monthly Article Contest – August 2008. “Converting a Collection
into a Data Table using Generics”
VOLUNTEER SERVICE
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The Church of Jesus Christ of Latter-Day Saints- – Ft. Lauderdale, FL.
O T H E R E X P E R I ENC E A N D A BI L I T I E S
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People and competency management, graphology, body language, psychological analysis via
MBTI, DiSC, and Hartman Colors; Business Strategy and Planning, Human Resources
management. Financial Planning, estimations, and budgeting.
S E C O N D A R Y T O O L S A N D F R A M EW O R K S
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Ubuntu 20.04 LTS, CentOS 7, Apache2, Nginx, bash scripting, .net CORE, IIS management,
networking and IT support, VMware, vCenter, vSphere, C++, PHP 7+, Python, Ruby on Rails,
DNS, Domain Controller, Group Policy, Routing and Firewall, VoIP, VXML.
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