Carlo Vidal

Vidal, Rey Carlo F. Contact Details Address Mobile No. Email : 33 Pogo Grande, Dagupan City, Pangasinan 2400 :- :- Educational Attainment Qualification Field of Study Institute/University : College Undergraduate : Medical Technology : University of Pangasinan Skills ▪ ▪ ▪ ▪ ▪ ▪ Strong interpersonal and networking skills Ability to create and develop key relationships Superb written and verbal communication skills Adaptability and resilience Excellent work ethic, organizational skills and attention to detail Self-starter Experience Company Name : StaffBerry Duration: June 2015 – September 2016 Specialization : Administrative Position Title : Remote Administrative Assistant (Dagupan City, Pangasinan) Work Description: ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ In charge of Email Management Chat support Incharge of applicant interviews Newsletter and Blog Article Writing Task (MailChimp) Social Media Management Jobsheet Tasks (Numbers) Invoicing Tasks (Xero) Lead Generation (Lead411) Company Name : ZYGGOS Duration: January 2014 – June 2015 Specialization : Administrative Position Title : Remote Administrative Assistant (Dagupan City, Pangasinan) Work Description: ▪ ▪ ▪ ▪ ▪ ▪ ▪ In charge of Email Management Chat support Incharge of applicant interviews Newsletter and Blog Article Writing Task Social Media Management Invoicing Tasks Lead Generation (Lead411) Company Name : DinsmoreSteele Duration: March 2014 – December 2014 Position Title : Remote Administrative Assistant (Dagupan City, Pangasinan) Specialization : Administrative Work Description: ▪ ▪ ▪ In charge of Email Management Chat support Incharge of applicant interviews ▪ ▪ Invoicing Tasks Lead Generation Company Name : DAG Autoshop Duration: June 2010 –June 2011 Position Title : CSR Specialization : Customer Service Industry : Call Center / BPO Work Description: ▪ Takes inbound calls regarding auto glass windshield, door glass, side mirrors, back glass replacement/repairs. ▪ Handles and process car reservations and coordinates with other staff to make sure that cars are all set before dispatch ▪ Answers queries about pricing for auto glass repairs, available cars for rentals and general inquiries. ▪ Coordinate with dispatcher about details of auto glass replacement/repairs and cars for hire. ▪ Schedules auto glass home service replacement/repairs. Company Name : Teleperformance Duration: : Feb 2009 – June 2010 Position Title : Customer Service Representative Specialization : Customer Service Industry : Call Center / IT-Enabled Services / BPO Work Description: ▪ ▪ ▪ Takes inbound and outbound calls regarding customer issues on their postpaid mobile account. Educates customers regarding their bill- recurring charges, taxes and fees, etc. Performs basic troubleshooting on customer’s handset. Upsells products which are essential to customer’s needs and lifestyle. Educational Background: SY- University of Pangasinan BSEd Undergraduate SY- University of Pangasinan BS Medical Technology Undergraduate- Divine Word Academy of Dagupan, Pangasinan- Pogo-Lasip Elementary School Dagupan, Pangasinan