Carlo Cortez

Carlo Cortez

$10/hr
Web/email troubleshooter with BPO experience and hardware/software tech skills.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
San Mateo, Rizal, Philippines
Experience:
4 years
About

I’m a technical specialist with a strong foundation in hardware and software troubleshooting, backed by a Certificate in Computer Hardware Servicing. With a Bachelor's Degree in English and over 7 years of experience in the BPO and call center industry, I bring a unique blend of technical expertise and communication skills to every task.

My core competencies include:

  • Website troubleshooting and maintenance, particularly in WordPress

  • Email client configuration and setup across various platforms

  • Website migration and domain/server transitions

  • Customer support and issue resolution in high-volume environments

  • Clear documentation and client communication, thanks to my English background

I specialize in bridging the gap between technical solutions and user-friendly support, ensuring smooth digital experiences for clients and teams alike.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.