CARLO BORBON
DOMINGO JR.
Organized Virtual Assistant dedicated to improving
accuracy and efficiency by maintaining and developing
administrative and procedural processes; and to apply
my acquired knowledge and skills to achieve the goals
and objectives of the company.
EXPERIENCE
March 2023 - Present
A HOMEWORK SOLUTION
QUALITY ASSURANCE ANALYST
Generates comprehensive performance reports
on evaluations on a daily, weekly and monthly
basis which includes assessment sampling,
defects, QA scores, etc.
Provides recommendations on critical and noncritical errors to agents through coaching
sessions or focus group discussion.
SOCIAL MEDIA MODERATOR
Monitors and tracks SnapNurse', America's
healthcare staffing, social media accounts.
Provides basic information that would answer
application questions of healthcare applicants.
Dec 2021 - Dec 2022
SPORTCOR
VIRTUAL ASSISTANT
Generate leads through online research and
cold-calling potential customers, resulting in a
20% increase in sales.
Maintained supervisor's calendar and set up
reminders for meetings and appointments.
EDUCATION
2021 - 2025 IETI College of Science and
Technology, Marikina, Inc.
Bachelor of Science in Information
Technology : Web Developer
2019 - 2021 IETI College of Science and
Technology, Marikina, Inc.
Information Communication and
Technology
SKILLS
Costumer and Client Relations
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
CONTACT--#10 Leo St. Laconsolacion village
Parang, Marikina CIty (1809)
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