Carlo Borbon Domingo Jr.

Carlo Borbon Domingo Jr.

$5/hr
Quality Assurance Analyst / Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
24 years old
Location:
Marikina City, Ncr, Philippines
Experience:
3 years
CARLO BORBON DOMINGO JR. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes; and to apply my acquired knowledge and skills to achieve the goals and objectives of the company. EXPERIENCE March 2023 - Present A HOMEWORK SOLUTION QUALITY ASSURANCE ANALYST Generates comprehensive performance reports on evaluations on a daily, weekly and monthly basis which includes assessment sampling, defects, QA scores, etc. Provides recommendations on critical and noncritical errors to agents through coaching sessions or focus group discussion. SOCIAL MEDIA MODERATOR Monitors and tracks SnapNurse', America's healthcare staffing, social media accounts. Provides basic information that would answer application questions of healthcare applicants. Dec 2021 - Dec 2022 SPORTCOR VIRTUAL ASSISTANT Generate leads through online research and cold-calling potential customers, resulting in a 20% increase in sales. Maintained supervisor's calendar and set up reminders for meetings and appointments. EDUCATION 2021 - 2025 IETI College of Science and Technology, Marikina, Inc. Bachelor of Science in Information Technology : Web Developer 2019 - 2021 IETI College of Science and Technology, Marikina, Inc. Information Communication and Technology SKILLS Costumer and Client Relations Microsoft Excel Microsoft Word Microsoft Powerpoint CONTACT--#10 Leo St. Laconsolacion village Parang, Marikina CIty (1809) LinkedIn Sales Navigator
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