Carlo Antonio Uy

CARLO ANTONIO A. UY Blk 31, Lot 28, Golden City Subdivision, Sta Rosa City, Laguna Contact Number:- Email Address:- Skills: • Literate in the following:  MS Word  MS Powerpoint  MS Excel  other Microsoft and Window environment • Extensive experience in data encoding • can type 60 words per minute • can handle multi -tasking JOB OBJECTIVES  Secure a position with a leading organization that will lead to a long term career relationship. EDUCATIONAL BACKGROUND Malayan Colleges Laguna Brgy Pulo, Cabuyao, Laguna Bachelor of Science in Information Technology (BSIT) - De La Salle University - Dasmarinas Dasmarinas, Cavite Bachelor of Science in Information Technology (BSIT- PERSONAL INFORMATION Age: 28 Birth Place: Sta Ana, Manila Birth Date: August 20, 1988 EMPLOYMENT DETAILS February 2012 - November 2013 ECI Quest Inc. 31st Street cor. 7th Ave, Trade and Financial Tower, Bonifacio Global City, Taguig City. Quality Control Agent (Escalation Agent) • converting voice message to text message (Australian account) • in-charge of handling escalated messages February 14, 2014 - March 24,2015 Williamhill Online 11th Floor, Net Lima Bldg, Bonifacio Global City, Taguig City Sportsbetting chat support Assist customers on all their sportsbetting concerns and settling online bets. April 23, 2015 - March 3, 2017 Lizardbear Tasking INC (TaskUs) Twenty Four Seven McKinley Building, 24th Street corner 7th Avenue, Taguig Email Support Specialist Tier 2 (UBER SENA Rider) - Answer queries of SENA riders concers via emails, handling escalated concerns August 28, 2017 - December 8, 2017 Intelenet Global Services FIve West Campus, Le Grand Avenue, Mckinley West, Fort Bonifacio, Taguig City. Customer Support Representative - UK Financial (Barclays) - Handling Barclays customer banking queries over the phone. CHARACTER REFERENCES Germaine Sabarillo HR Officer AFNI PHIL Company- Berlynda Espinosa TaskUs/LizardBear Tasking INC. Lead Quality Analyst- Teresita Uy Training Manager Nidec Corporation Philippines Laguna -