CARLINE
GAÑEDA
CUSTOMER SERVICE SPECIALIST
VIRTUAL ASSISTANT ° EMAIL SUPPORT
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Pasig City, NCR, Ph
PROFESSIONAL SUMMARY
I am a Customer Service Specialist with experiences both in Virtual Assistant and Email support looking for a
part time or freelance in the field of Admin Assistant or Email support where I can apply my knowledge and
skills for continuous improvement
ACADEMIC BACKGROUND
Polytechnic University of the Philippines
I.Learn Centre Philippines
BSBA in Human Resources Management
2021-Present
1.36 GPA
Associate in Computer Studies- GPA
WORK EXPERIENCE
BANKER COACH & PHONE BANKER II
WELLS FARGO LLC Philippines
2021-Present
COMPETENCIES
Customer Service
Email Support
Claims and Correspodents
Data Management
Content Writing
Phone Support
FRAUD ANALYST &
DISPUTE CORREPONDENTS
BARCLAYS US-
VIRTUAL ASSISTANT
TALENT BRANDED-
SPECIALIZATION
Microsoft Words, Excel & Powerpoint
Google Docs, Sheets, Meets
Trello
Slacks
Canva
