Carla Rosales

Carla Alejandra Rosales Martinez Employment History Paralegal Immigration Law Immigration Law PLLC – Ann Arbor, MI | April 2025– Present Attorney | Medical and Legal Interpreter Prepare filings for immigration court: asylum applications (I-589), hardship statements, protective ground statements, G-28s, and U Visa (I-918) forms. I’m a bilingual attorney, paralegal, and Draft motions, including Motion to Terminate, Webex certified medical interpreter with appearance, and Substitute Counsel. experience in immigration law, personal Submit and track employment authorizations and injury, and healthcare communication. change-of-address filings. My focus includes preparing complex Manage FOIA requests (FBI, USCIS, EOIR) and assemble legal filings, managing FOIA requests, ICE prep packets with biographic and biometric supporting court proceedings, and documentation. facilitating high-stakes conversations Communicate with clients via phone, Zoom, and between patients and providers. I bring messaging platforms in English and Spanish cultural sensitivity, legal precision, and client-centered professionalism to every role. Case Manager Assistant Omega Law Firm – California | July 2024–April 2025 Contact Case Manager assistant for Personal Injury Prelitigation Phone Number : - Request Declaration Pages from Client’s insurance. Email address: Request Traffic Collision Reports. - Call Chiropractic, Physical Therapy and Pain Management clinics to request treatment status LinkedIn: from clients, and collect Bills and Records. http://linkedin.com/in/alejandra-rosales- Work with Health Insurance Claims such as CMS, 7b- DHCS, Kaiser Permanente EDUCATION Universidad Católica de Honduras July 2015 — July 2019 • Attorney at Law Languages ENGLISH Oral Bilingual. Written Advanced. SPANISH Oral Native. Written Native. Paralegal Personal Injury Rasmussen Injury Law – Arizona | June 2023–July 2024 Paralegal and Virtual Legal Assistant Work closely with attorneys and legal professionals at Personal Injury Law firm. Document Translation (summons) Communicate professionally with clients via phone, email, or virtual channels to ensure a positive client experience. Handle scheduling, appointments, and deadlines. CERTIFICATIONS Medical Interpreter Training – 40 Hours HIPAA & Fraud Waste Abuse Mandatory Reporter Training Medical Terminology Comprehension EF SET C2 Proficient Ninja Protocol Warrior – Globo Total Quality Management Diploma Labor Duties & Law – INFOP Human Resource Management – Universidad Católica de Honduras Criminal Code Workshop & Women’s Exclusion Panel Labor Relations Conference Diploma (2017) Employment History Medical Interpreter Propio Language Services | March 2023–Present (weekends) Facilitate communication across medical specialties including cardiology, psychiatry, and emergency medicine. Comply with HIPAA standards and interpreter ethics. Medical Interpreter Globo | September 2022–February 2023 Technical Skills Provided accurate and unbiased interpretation in hospitals and clinics. Maintained cultural sensitivity and confidentiality Microsoft Office 100 Cloudlex 90% Dropbox 100% Adheres to accepted norms of professional ethics and Standards of Practice for Medical Interpreters and HIPAA. Docusign 100% Slack 100% Supervisor Hubstaff 90% Dialpad 100% Canva 90% Adobe Acrobat 90% Cloudlex 90% Adobe Fill & Sign 90% Filevine 80% Teleperformance HN | February 2022–January 2023 Led a team of 21 interpreters across sectors including healthcare, legal, and insurance. Delivered bilingual interpretation and performance oversight. Goto 90% Lollylaw 80% Google Voice 90% Medical interpreter Level 4 Teleperformance HN | February 2020–February 2022 Led a team of 21 interpreters across sectors including healthcare, legal, and insurance. Delivered bilingual interpretation and performance oversight.