Carla May Crisol

CARLA MAY S. CRISOL Novaliches, Quezon City, Philippines 1123 E-mail Address:-Skype:-Mobile No.: - Viber/Whatsapp: - RELEVANT SKILLS ● ● ● ● GSuite and Microsoft Office Human Resource Management Human Resource Information Systems Payroll Management ● ● ● People Management Policy Development Reports & Analytics EXPERIENCES CHERRY HR Manager (Part-Time Independent Contractor) June 24, 2021 to present Job Description ● Bi-weekly posting job ads for Nail Technicians ● Conducts Introduction Call ● Schedules introduction and onboarding calls ● Reviews applicant profile, pre-boarding & onboarding requirements OMNIDIGI INTERNET GROUP INC HR & Office Manager (Part-Time Independent Contractor) June 28, 2020 to November 19, 2021 Job Description: Accounts Receivable ● Handles monitoring of client/student payments ● Runs payments for company tools ● Payroll processing Executive Assistant ● Updates CEO on daily meetings ● Schedules meeting for CEO HR Management ● Actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process ● Create and implement onboarding plans ● Assist in performance management processes ● Provide counseling on policies and procedures ● Support the management of disciplinary and grievance issues ● Attends meetings with Executives ● Dealing with correspondence, complaints and queries ● Preparing letters, presentations and reports Office Management ● Implementing and maintaining procedures/office administrative systems ● Organizing meetings and managing databases ● Keeping up with company inventory/tools ● Conducts scheduled huddle for all staff ● Policy development Page 1 of 7 GLOBAL OFFICIUM LIMITED, INC. HR Business Partner, Property Development & Leasing HR Manager, Group Business Services February 18, 2019 to April 30, 2020 Job Description: ● Maintains organization staff by establishing a recruiting, testing, and interview program; counseling managers on candidate selection; conducting and analyzing exit interviews: recommending changes. ● Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends, recommending benefits programs to management; directing the processing of benefits claims; obtaining and evaluating benefit contract bids; awarding benefit contracts. ● Ensures legal compliance by monitoring and implementing labor law and DOLE requirements, conducting investigations, maintaining records, representing the organization at hearings. ● Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records. ● Completes human resource operational requirements by scheduling and assigning employees; following up on work results. ● Maintains human resource staff by recruiting, selecting, orienting and training employees. ● Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring and appraising job results. ● Supervising the general administration function such as asset management, messengerial and general housekeeping. ● Performs other related duties as required. MICROSOURCING PHILIPPINES, INCORPORATED Human Resource Operations Manager August 1, 2016 to January 10, 2019 Job Description: ● Attends to escalation concerns of HR Specialist, Senior HR Specialist, HR Officers and HR Operations Lead regarding operations or employee concerns ● Attends to high level concerns of operations with the Operations Manager and VP of Operations ● Roll out HR projects and HR policies to HR Operations Leads and HR POCs or VPs of Operations ● Guides the HR Specialist or HR Operations Leads on labor cases to come up with a sound recommendation to the VP of Operations and VP of HR ● Prepares monthly HR Operations reports for ManCom ● Ensures that the employee engagement activities are rolled out to the sites and that HR Operations participates in the activities ● Presentations of monthly attrition report to the VPs ● Special projects ● Joins in the quarterly town halls ● Joins the site lead meetings ● Coach the HR Officers and HR POC MATIMCO, INCORPORATED Human Resource Business Partner January 25, 2016 to April 10, 2016 Job Description: ● Provides a full range of HR support to the different Divisions in the organization ● Builds and sustains relationships, and works closely with managers and executives, to support the achievement of business outcomes and organizational goals. ● Key contributor to strategic initiatives that facilitates HR effectiveness, and is responsible for developing and deploying HR best practices to within assigned Divisions in the following areas of HR functional expertise: a. HR Planning b. HR Policy Development c. HR Information Management & Analytics d. HR Audit e. Performance & Career Management Page 2 of 7 ● f. Succession Management Provides significant key decision inputs and supports execution of the Company's people and organizational plans with focus on the following: a. Sustaining Talent Engagement b. Building a Robust Talent Pipeline c. Bolstering Talent and Environmental Health Human Resource Manager July 7, 2014 to January 25, 2016 Job Description: Talent Acquisition ▪ Source out candidates for recruitment through job ads, schools, professional organizations and employees ▪ Screen applicants, conducts verification or confirmatory interview ▪ Review IQ and personality results ▪ Coordinates with Department Manager concerned on short listed applicants for interview and testing ▪ Establishes network for talent sources ▪ Coordinates with Department Manager concerned on final selection ▪ Review selected applicant list of employment requirements ▪ Review employment contracts ▪ Coordinates with Learning Associate on employee learning schedule during their probationary period ▪ Monitors probationary performance appraisals ▪ Coordinates with Department Manager on regularization or termination of probationary contract Compensation and Benefits ▪ Review and approval of processed salaries and wages ▪ Review and approval of claims benefits Organizational Communication ▪ Prepares, review and disseminate pertinent communications ▪ Ensures updated notice boards Policy Compliance ▪ Reviews and updates HR policies ▪ Monitors compliance ▪ Educates employee on the implementation of HR policies ▪ Crafts HR policies when necessary Government Regulatory Compliance ▪ Reviews and updates government regulatory policies related to employees ▪ Submits mandated reports to DOLE and other government mandated agencies ▪ Monitors implementation of government requirements such as Drug Free Workplace Policy, Anti-TB Policy, etc. ▪ Initiates policy orientation Employee and Community Relations ▪ Lead in corporate events, activities and developmental programs for employees ▪ Conduct visit to neighboring companies or residents ▪ Support essential community programs ▪ Provide assistance to learning programs for employees ▪ Assist in investigations TELETECH CUSTOMER CARE MANAGEMENT PHILIPPINES, INC. Manager, Human Capital Services November 16, 2012 to February 28, 2014 Job Description: ▪ Manages team in the identification of business requirements and defining support procedures with regards to benefits administration, employee services, data management, payroll support, HR audit, reports and analytics Page 3 of 7 ▪ ▪ ▪ Performs role of counselor and coach; provide input and guidance to the staff; provide leadership and support for the team Monitors and manage HC tickets for various Human Capital transactions Coordinates with other functional team with regards to implementation of action plans and change management Generalist, Human Capital (Performance Optimization) April 16, 2008 to November 15, 2012 Job Description: Compensation and Data Management ▪ Supports and coordinates with the Philippine Sites on Data Management metrics and queries ▪ Supports launching sites on Data Management requirements ▪ Maintains and implements updates in HRMS for Management Philippine employees ▪ Generates headcount and attrition reports through HRMS extracts ▪ Supervises and oversees the Team in accomplishing various HR requirements ▪ Proposes and works on various projects and process review ▪ Supports and troubleshoots basic system errors ▪ Provides recommendation on HRMS, alerts and reports configuration ▪ Coordinates with Corporate HRMS Team for system configuration, alerts and reports creation ▪ Responsible for system implementation, enhancement and testing of HRMS Payroll ▪ Coordinates with Philippine Payroll on their requirements ▪ Validates Payroll Register ▪ Validates and closes payroll disputes Training, Audit and Compliance ▪ Conducts pre-audit of the Sites’ 201 File ▪ Checks the Sites’ compliance on SOX Requirements ▪ Conducts weekly HRMS Clean-up Audit of all Philippine Sites ▪ Conducts HRMS and Data Management Processes Training ▪ Provides training to newly hired Human Capital employees ▪ Conducts post training evaluation ▪ Rolls out new guidelines and processes Generalist, Human Capital (Account Management) July 1, 2007 – April 15, 2008 Job Description: Compensation and Data Management ▪ Encodes Employee Movements in HRMS ▪ Audits HRMS Entries ▪ Supervises staff in records management Employee Services and Benefits ▪ Handles HMO enrollment, monitoring, processing and deactivation ▪ Handles enrollment and processing of personal insurance ▪ Enrolls newly hired employees for ATM Account ▪ Process ID cards of newly hired employees ▪ Conducts exit interviews to separating employees ▪ Creates Certificate of Employment Human Capital Delivery Coordinator – Site Resource October 1, 2006 – June 30, 2007 Job Description: Compensation and Data Management ▪ Implements, corrects and updates details or profiles in HRMS ▪ Troubleshoots minor system issues ▪ Conducts self audit of employee movements in system versus documents ▪ Monitors movements of employees ▪ Reviews 3rd and 5th Month Probationary Reviews ▪ Endorse compensation package of promoted employee to Managers for approval ▪ Creates documents and letters for regularization, promotion and transfer ▪ Orients newly hired employees on the importance and deadline for Pre-employment requirements ▪ Drafts sectional proposals of policies and procedures Page 4 of 7 ▪ ▪ In the absence of one coordinator, handles negative attrition notification, new hire monitoring and encoding, and leaves notification Performs other Human Resource duties and responsibilities Human Capital Delivery Assistant – Site Resource January 2, 2006 – September 30, 2006 Job Description: Compensation and Data Management ▪ Encodes Employee Movements in HRMS ▪ Monitors regularization and promotion ▪ Creates Certificate of Employment ▪ Handles Kronos Remapping Request Employee Services and Benefits Administration ▪ Handles HMO enrollment, monitoring and processing ▪ Handles enrollment and processing of personal insurance ▪ Enrolls newly hired employees for ATM Account ▪ Process ID cards of newly hired employees ▪ Handles employee concerns with regards to benefits ▪ Computes for SSS Maternity and Sickness Benefits of employees ▪ Creates Certificate of Contribution for SSS, Philhealth and Pag-ibig ▪ Conducts orientation for newly hired employees for company initiated and government mandated benefits ▪ Conducts exit interviews to separating employees ▪ Process employee clearance and back pay VICTORIA COURT AND HOTEL LA CORONA Human Resources Assistant March 14, 2005 to September 13, 2005 Job Description: Recruitment, Selection and Placement ▪ Coordinates with the requisitioning Locale/Department on their manpower needs and requirements. ▪ Sources qualified applicants through internal and external sourcing ▪ Conducts initial paper screening and interview of applications ▪ Schedules, administers, scores and interprets psychological and technical exams ▪ Endorses qualified applicants to requisitioning Locales/Departments for interviews and consequently monitors their status ▪ Facilitates preparations for hiring by processing pre–employment requirements of the applicants and/or assisting the Locale in the pre-employment process. ▪ Endorses to Compensation & Benefits complete documents of applicants for contract and EMR preparations. ▪ Conducts computer base company and ISO orientation ▪ Uses the HRIS in encoding the applicant’s master file SAN FRANCISCO MIRROR GROUP OF COMPANIES Personnel Assistant June 5, 2002 to January 29, 2005 Job Description: Recruitment, Selection and Placement ▪ Responsible for the recruitment, selection and placement of employees. ▪ Monitors manpower requests. ▪ Prepares and issues employment contracts, appointment letter, identification cards, uniform and employment certificate ▪ Monitors number of contracts, dates of vacation and date re-hired of Island General Services / Philfour19 Manpower Services’ employees. ▪ Handles and monitors changes in personnel status ▪ Reviews and handles contracts of in-house and manpower agencies ▪ Conducts Exit Interview Page 5 of 7 Compensation and Benefits ▪ Supervises, receives and coordinates the activities of co – employees engaged In performing HR duties ▪ Coordinates with Insurance and HMO representatives for enrollment and deletion of benefits ▪ Responsible for monitoring and reviewing appraisal of employees’ work performance. Records Management ▪ Maintains 201 files of all employees and documents Employee Relations ▪ Handles employee discipline. ▪ Handles all employee grievances and discipline ▪ Coordinates with the different work units on various problems ▪ Assist Personnel Head in the formulation of Company Rules and Regulations as well as some of Company Policies and Procedures. ▪ Conducts plant inspection (De Vera and Bulacan plant) ▪ Monitors daily attendance of all employees. ▪ Formulated company policies and procedures ▪ Attends ManCom meeting as an Officer-in-Charge for the department for three (3) months Employee Engagement ▪ Prepares and issues memorandum, letters and reports in line with personnel works. ▪ Organizes company outings, parties, seminars and the like ▪ Updates bulletin board Payroll and Timekeeping ▪ Performs Payroll duties in the absence of a Payroll Assistant ▪ Monitor’s employee’s leave accruals and balances Administration ▪ Handles car registration ▪ Proposes plans for employee welfare ▪ Screens solicitations ▪ Performs other duties and responsibilities as assigned by immediate superior. SEMINARS ATTENDED Learn Emerging Trends in Recruitment and Selection Building Pay Grades and Salary Ranges 101 Labor Management Education on Termination of Employment: Updates on Current Approaches Certificate Course in Strategic HR Business Partnering SSS, Philhealth, Pag-Ibig and ECC: Enhancing, Expanding and Maximizing Benefits to Employees Certificate in Labor Relations Internal Quality Auditors Training and Workshop Certified Human Resource Professional Program Train-The-Trainer Program Basic Disaster Management Training Worker’s Institute of Labor Law SSS Comprehensive Seminar 5S Seminar Maximizing Results in your Recruitment Ads Feb 23, 2019 Certified Human Resource Professional Jul 21, 2018 May 14, 2016 Certified Human Resource Professional UST Graduate School Oct 13 to Oct 16, 2015 Aug 13, 2015 Ateneo Cord Apr 11 to May 30, 2015 Feb 25, 2015 People Management Association of the Phils. Matimco, Incorporated Oct 11 to Oct 25, 2014 Aug 11 to Aug 12, 2014 Jul 14 to July 18,- Feb 20 to Feb 23,- Int’l Federation of Professional Managers Phils. Matimco, Incorporated Employers Confederation of the Phils. Red Cross / Matimco, Incorporated University of the Philippines Social Security System Victoria Court & Hotel La Corona The Daily Inquirer Page 6 of 7 Supervisory Skills Training Quezon City Summit for a Drug – Free Workplace Jun 12 to Jun 13, 2004 Aug 11, 2003 The Mentor Group / San Francisco Mirror Corp. Rotary Club of Metro SFDM TOOLS Asana Go High Level Oracle HRIS Canva Google Suites Stripe Click Up Gusto Payroll Thinkific DocuSign MAKH Notion Freshdesk Oracle Discoverer Workday EDUCATIONAL BACKGROUND Post Graduate Degree : University of Santo Tomas : Bachelor of Law (Ll.B) College : Far Eastern University : Bachelor of Science in Psychology Date Graduated : April 6, 2001 Secondary : Our Lady of Grace Academy Date Graduated : March 21, 1997 Elementary : Our Lady of Grace Academy Date Graduated : March 23, 1993 Degree - (Undergraduate) PERSONAL BACKGROUND Place of Birth Civil Status : Manila : Single Religion Citizenship : : Roman Catholic Filipino Page 7 of 7