Carla Marie Mora

CARLA MARIE MORA-- WORK EXPERIENCE PROFESSIONAL SUMMARY Secure a responsible career opportunity to fully utilize my training, knowledge, skills, and experience while making a significant contribution to the success of the organization. Dedicated Physician’s Assistant provides high-quality medical care and displays elevated levels of empathy in patient relations. Possesses excellent communication skills to translate complex treatment information into common terms. SKILLS Interpersonal Skills Ability to maintain company standards and have great attention to detail. Excellent communication, organizational, and time management skills. Experience in a team-based setting and a great team player. Can follow instructions and complete tasks within company-set time frames. Work under pressure and willing to be trained. CERTIFICATES HIPPA CERTIFICATE SHAW ACADEMY ONLINE COURSES Advanced Diploma Ultimate Entrepreneurship Program Diploma in Viral Marketing Diploma in English for Business Diploma in Business Success Diploma in Career Advancement Diploma in Web Design EDUCATION Medical Transcriptionist- University of Perpetual Help Las Pinas City Bachelor in Industrial Technology major in Food Technology- Aurora State College of Technology Baler, Aurora OMNI WOUND PHYSICIANS MEDICAL RECORDS COORDINATOR JULY 2024-NOVEMBER 2024 Medical Records Management: Maintain and organize electronic medical records (EMRs) in accordance with established protocols. Ensure accurate and timely entry of patient data into the healthcare system. Review and verify patient information for completeness and accuracy. Data Entry and Updating: Enter new patient information and update existing records as necessary. Process and file incoming patient records, reports, and other documents. Ensure records are current and reflect the latest patient interactions and treatments. Compliance and Confidentiality: Adhere to HIPAA and other regulatory requirements to maintain patient confidentiality. Implement best practices for data security and patient privacy. Conduct regular audits to ensure compliance with all relevant policies. Communication and Coordination: Serve as a point of contact for healthcare providers needing access to patient records. Respond to requests for medical records from authorized individuals in a timely manner. Coordinate with other departments to facilitate seamless patient care and information flow. Administrative Support: Assist with scheduling and coordinating virtual appointments and consultations. Provide administrative support to healthcare providers as needed. Prepare and distribute reports related to medical records and patient data. Quality Improvement: Participate in quality improvement initiatives to enhance records management processes. Identify and suggest improvements for more efficient records handling and storage. Implement and adhere to best practices in medical records management. TRUSTED HEALTHCARE INC. FREELANCE MEDICAL VIRTUAL ASSISTANT MARCH-MAY 2024 Completes new patient registration. Ensures the readiness of the reception area and ensures that all front desk activities are fully operational at the start of business hours. Forwards patient concerns and feedback to appropriate personnel. Performs general administrative works CARE CONNECT MD FREELANCE VIRTUAL INTAKE COORDINATOR OCTOBER 2023-NOVEMBER 2023 Ensure that patients at healthcare facilities receive the care they need and make sure all information about them has been recorded correctly. Coordinate future appointments, procedures or treatments if required by patient conditions. Insurance Verification Download, Updated MDSuites Software ORACLE MEDICAL GROUP DR. YOUNG WOO RO - DERMATOLOGIST FOUNDER/CEO FREELANCE VIRTUAL LEAD SPECIALIST AUGUST 2023 Perform initial research on potential contacts that fit their target audience so that they can determine the best person to contact and the best sales points to emphasize with this lead. Research, track, maintain and update leads. Research and maintain lead generation database. Conduct customer research. Obstetrician-Gynecology EXECUTIVE MEDICAL ASSISTANT Baler, Aurora Philippines JUNE 2021- JULY 2022 Take general data of the patients and prepare patient records. Manage the Physician’s schedule, the clinic database and patient records Setting up a filing system and updating it regularly. Schedule appointments and surgeries Send appointment reminders to patients and Physician. COSTA PACIFICA GROUP OF HOTELS GUEST SERVICE COORDINATOR Baler, Aurora Philippines MAY 2019 – AUGUST 2019 Coordinated arrivals and departures of VIPs. Arranged transportation to and from local airport and transit centers for guests. Generated daily reports. Answered multi-line phone system, responded to inquiries, and transferred calls to correct departments and personnel. Ministry of National Guard Health Affairs King Abdul-Aziz Medical City – Jeddah Kingdom of Saudi Arabia VIP MEDICAL PROTOCOL DEPARTMENT PROTOCOL ASSISTANT OCTOBER 2013- NOVEMBER 2018 Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting medical operations. Welcomed VIP visitors to office, communicated, coordinated arrival to team and managed visit expectations. Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall departmental growth Improved quality processes for increased efficiency and effectiveness Managed and archived quality documentation and participated in internal and external quality audits VIP MEDICAL PROTOCOL DEPARTMENT PATIENT CARE ASSOCIATES 18 JANUARY 2009 - AUGUST 2013 Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery Maintained confidentiality of patient data and condition at all times to safeguard health information Monitored progress and documented any patient health status changes, keeping healthcare team updated Facilitated communication between all hospital departments Restocked pharmacy and unit supply by discarding expired items and ordering new supplies Remained alert to problems or health issues of clients and competently responded Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care