Carla Jurilla

Curriculum Vitae of Carla A. Jurilla Email address:-Blk 7 Lot 14 Gladiola St., T.S Cruz Subdivision, Almanza II, Las Piñas City Birth Date: August 13, 1985 Civil Status: Married Contact No. (- Nationality: Filipino Objectives: “New Endless horizons in stable company where my skills and potentials would be developed to provide valuable contributions to the company.” Working Experience Company: Address: TELSTRA powered by TELETECH 8th Floor Five-Ecom Bldg MOA Complex, Pasay City - CSR I November 26, 2013 – Present Contact No: Position: Date Hired: Nature of Work:  Assisting Customers via Chat Support Company: Address: ASIA WORD CREW MANAGEMENT INC. Ground Flr. Unit 102 Trinity Bldg., 636 T.M Kalaw St., Ermita, Manila -/ - Crewing Assistant/DQMR November 7, 2012 – October 10, 2013 Contact No: Position: Date Hired: Nature of Work:  Discuss with the Crewing Manager the projected crew requirements and plans and develops strategies and programs to meet operational and functional objectives and monitor the same. Implement corrective actions when objectives are not met.  Maintains good working relationship with the Principal through proactive interaction and regular communication/feedback on operational issues, local and international regulations completing crew deployment, and other crewing matters and concerns.  See to it that all communication is responded within the reasonable time.  Validate completeness and validity of crew documents against requirements and regulations.  See to it that the efficient maintenance of the fleet pool through proper crew planning and programming.  Ensures the proper conducts of final briefing to all departing crew are done in accordance with set procedure.  Conduct exit interview of disembarking crew and documents key matters discussed.  Confirm availability of crew for next vessel assignment, check documents for next assignment and give complete instructions on how to comply with documentation and training deficiencies.  Oversee logistics and office supplies requirements to ensure smooth flow of operations within the organization.  Monitors applicant process flow to ensure initial selection process such as paper screening, initial interview, testing and background checking.  Administer computer examination (CES 4.1) for pre-screened candidates.  Submits weekly and monthly accomplishment reports to the Crewing Manager.  Coordinate to RO for manpower outsources and ensure that principal crew requirements filled-up.  Perform responsibilities identified in the Quality Management System of the Crewing Operations Department.  Performs other related duties that may be directed by the Management.  Ensures that ISO Quality Management System is fully implemented and maintained in the absence of QMR. Company: GLOBALGATEWAY CREWING SERVICES INC. Address: 12F De Leon Bldg., M.H Del Pilar St. Ermita,Manila Contact No: -/81 Position : Fleet Head Date Hired: May 10, 2009 – Oct. 10, 2012 Nature of Work:  Overall in charge of the crewing obligation to the Principals.  Overall in charge of communication with Principals concerning crewing matters.  Attends to the important queries of the principals concerning crewing matters.  Gives final interview and approval of new applicants in order to be proposed to the principals to fill in the crewing requirements.  Familiarizes embarking crew on internal arrangements with the company on shipboard condition.  Attends to seafarers “inquiries” or problems while they are onboard the vessels.  Interviews or evaluates nonconforming crew and makes recommendation to the President/Gen. Manager whether the crew will be rehired or not by the company.  Monitors the performance of the crew according to report or assessment by the Master.  Records in the 201 file or the seafarer any relevant information that may arise regarding his conduct, behavior and efficiency onboard.  Coordinates with the Crewing Manager concerning the processing of documents of the seafarer.  Coordinates with various accredited training centers for the upgrading courses of the seafarer. Maintains and updates List of Watch-listed Seafarers.  Conducts exit interviews with crews who have been declared “not for rehire” or have been dismissed for disciplinary reasons.  Conducting orientation and final briefings to crew ready for departure.  Assisting the Fleet Head in handling manning and recruiting operations and performing her instructions effectively and diligently.  Conducts verification on new Principal and/or new vessel.  Responsible for coordinating with the Principal and the Pandiman concerning a case of medically repatriated crew.  Responsible for preparing all documents required by the Insurance Company or legal counsel against the claims of the                                          seafarer. Responsible for ensuring that all documents submitted to the POEA or government entities, are complete. Ensures that withdrawals of the applicants’ documents are properly attended. Responsible for ensuring that documents required for the enrolment of a principal or a vessel, are complete and properly attended while pending in the office of the POEA evaluator. Signs marine personnel Employment Contracts, addendums, Allotment Authorizations, correspondence and all other essential papers related to processing. Performs related matters that may be assigned by the immediate Superior. In-charge of monitoring the pool control status of on-vacation ex- crew for smooth rotation of shipboard employment. Answering character checking queries from other Shipping Agencies. With coordination from the SMS Instructor, Instructs embarking crew to attend the Principal’s SMS seminar and the Predeparture Orientation Seminar (PDOS). In case of medical repatriation of the sea-based personnel, to ensure adequate assistance to the seaman and his family. Ensures proper and timely dispatch of the joining crew and responsible for confirming that the documents of the joining crew are complete and valid. Coordinates with the Ship’s Agent concerning request for Invitation Letter for visa filing purposes or issuance of the “OK to Board.” Coordinates with the Crewimg officer in monitoring the performance of the crew according to report or assessment by the Master. Provides proper guidance to the Crew Operator, the Liaison Officer, and the Flagship Officer concerning the progress of documentation of the lined-up crew. Contacts all re-hireable ex-crew and check their availability for possible line up. Instructs ex-crew to upgrade and update their qualifications related to their position Assists the Crewing officer in Coordinating with various accredited training centers for the upgrading courses of the seafarer. Responsible for updating the office of the line-up for every vessel with crew requirement. Collects the documents of ex-crew marine personnel for pooling. Instructs the Crew Operator to schedule the pre-employment medical examination of the lined-up crew. Gives the go signal to the Liaison Officer to proceed with the processing of the POEA employment contract of the lined-up crew. Reviewing and checking all necessary documents and papers prior to crew departure for submission to the Master. Keeps records of agents’ full style. Facilitates the departure of seafarer on emergency cases by handling last minute travel. Ensures proper and timely communication with Principals, agent and other parties with regards to crew change. Coordinates with the airlines / travel agencies on the smooth handling of ticketing of crew including flight reservations, “Ok to board” messages for crew acceptance when visa to be arranged is done upon arrival at destination point. Maintains memoranda and/or circulars of POEA, Marina and various embassies and consular offices. Performs related matters that may be assigned by the immediate Superior. Checks for completeness and validity, all documents of the lined- up crew. Give proper guidance and instruction to the crew for them to complete the required documentation needed for smooth processing of papers and to ensure complete readiness prior to embarkation. Custodian of the 201 files of the seafarers. To ensure that the contents, both in the hard and soft copies, are updated and complete. Ensures that the lined-up crew has properly filled up the Principal supplied forms. Maintain regular contact and coordination with embarking crew for latest status of their departure and requirements. In charge in the arrangement of the working clothes of the Officers and crew and coordinates with the suppliers for its delivery to the office prior embarkation. Assists the Crewing officer in the application of necessary entry visas of seamen needed in the country’s port of entry. Coordinates with the Accounting Department concerning visa fees and other expenses that may incur for the preparation of the crew to join the vessel. Responsible for arranging and releasing required documents for embarking crew on time. Responsible for sending to the Principal, the scanned copies of documents of the newly embarked crew. If required by the principal, to coordinate with the airlines / travel agencies regarding the booking and issuance of tickets to seafarers. Checks and ensures correctness of flight details, plane tickets, guarantee letters, as well as those documents required by LAC at the airport. Ensures that all exit travel documents of joining crew are valid and complete. Ensures that seafarer’s wives have necessary travel documents when joining the vessel. Handles the parcels and letters sent to/from crew on board. Encodes the data of the seafarer in the software program and the system. Responsible for the quality of work in compliance with ISO 9001:2008 standard. Company: Address: ELMIRA SHIPPING PHILS., INC. 4F Civic Prime Bldg., Civic Drive Filinvest Corporate City Alabang Muntinlupa City - / - / - Junior Documentation Assistant April 28, 2007- May 21, 2009 Contact No: Position: Date Hired: Nature of Work:  Responsible for the application of documents all related with POEA Matters  Application of NAC / TESDA and PRC documents  Application of Cyprus Flag license and NIS Norweigan Flag license  Responsible for Triton Monthly Report / OWWA / INHOUSE  MCV / corrections/update/advise to the principal  Booking / Contract Processing  Application of All Visas’  Sending documents to the principal  Sea service / PDOS / Checklist / Irish Update / Scanning Company: Address: ABACUS GRAPHICS AND DIGITAL PRINT INC., 4th Level #2 Exclusively HIS Bldg., Alabang Zapote Rd. Across Madrigal Ave., Ayala Alabang Muntinlupa City Administrative Secretary May 01, 2006 – April 13, 2007 Position: Date Hired: Nature of Work:  Receptionist  Responsible for dealing of customer by assisting them  Telephone operators, making follow-ups for the collection of payments  Inventory of supplies Educational Attainment College: DR. FELIMON C. AGUILAR MEMORIAL COLLEGE Course: Bachelor of Science and Business Administration Major in Banking and Finance SY- Secondary: LAS PIÑAS EAST NATIONAL HIGH SCHOOL Verdant Acres Subdivision, Las Piñas City SY- Elementary: ALMANZA ELEMENTARY SCHOOL Almanza Dos, Las Piñas City SY- Extra-Curricular : Description of Job: On the Job Training (OJT) Cash Department / Landbank Baclaran Branch March 26-May 06, 2005 -Sorter of checks, BIR forms, signa cards -Filing of signa card pension -Encoding of business establishment account number -Telephone operator, fax machine and Xerox machine -Front desk assistant -Filing pin numbers Personal Data Date of Birth Place of Birth Age Sex Religion Citizenship Height / Weight : : : : : : : August 13, 1985 Taytay Nagcarlan, Laguna 32 yrs. Old Female Roman Catholic Filipino 5’2 cm / 60 kgs Seminar Attended Team Building and Self-esteem DFCAMC Covered Court January 29, 2005 SK Lakbay Aral Program Vigan, Ilocos Norte May 27-29, 2005 Smart Entreprenuerial Program DFCAMC Covered Court February 09, 2005 Affiliation / Organization JFINEX Organization Junior Finance Executive / Member Dr. Felimon C. Aguilar Mermorial College Las Piñas City JOBS Organization DFCAM College Member Y2K Youth tungo sa Kaunlaran Member Brgy. Almanza Dos, Las Piñas City Sanggunian Kabataan SK Kagawad Almanza Dos, Las Piñas City Character References Mr. Renato G. Eje Manager Landbank Baclaran Branch #- /- Mr. Karlo Zafra Team Lead, Pasay City #- Mr. Jojo A. Alovera Brgy. Captain, Almanza Dos #- Mrs. Jasmin Ilagan Aguilar Supervisor Telstra Powered by Teletech #- I hereby certify that the above information is true and correct to the best of my knowledge and belief. Applicant Signature