Carla Bianca Bulatao

I am a dedicated professional with over 3 years of customer service experience specializing in financial and shopping accounts. I am skilled in handling inbound/outbound calls, chat, and email support with strong problem-solving and multitasking abilities. With my background in assisting clients with account concerns, payments, and online/mobile banking issues, I bring accuracy, efficiency, and excellent communication skills. I am passionate about delivering quality service and open to learning new skills to grow in the virtual assistant and call center field.