Carl Zhang
1215 N 45th St, Seattle WA, 98103 - |-
Professional Experience
El Diablo Coffee Co. (Seattle, WA) May 2017 – Jan 2018
Training Manager/ Barista - Oversaw all the training and coordinated communication between employees and management in a small local coffee shop.
implemented a system in the coffee program that ensured quality and consistency in our beverages reproducible by every barista
streamlined communication by creating the first group messaging system which reduced employee absentee rates by 50%
served on average 80 customers per hour and trained over a dozen workers to be able to handle that volume with confidence
NYSportsMed/ Orthology (New York, NY) Feb 2015 - Feb 2017
PT Aide/ Apprenticeship - Worked solely with the head physical therapist coordinating his schedule, documenting
his treatments, and managing his patients’ exercise programs.
created new exercise programs to better fit patients’ daily routines and specific physical/medical restrictions which improved exercise compliance
worked extensively with different populations to learn how to assess and address movement dysfunctions across a variety of demographics
improved clinical flow through creative and urgent execution of modalities reducing occurrences of patients running overtime during sessions
fostered a passionate learning environment in our workspace through group discussions and collaborative care which improved patient recovery outcomes
Emerson College (Boston, MA) Jan 2014 - April 2014
Student Athletic Trainer - chiefly assisted with the basketball, lacrosse, and softball athletes in relation to first aid/wound care, diagnosing injury, and implementation of rehabilitation/ manual therapy treatment.
introduced new modalities and techniques to address shoulder/ knee injuries which decreased pain scale outcomes twice as fast
supervised two junior student athletic trainers in successfully diagnosing, treating, and rehabilitating their own athlete cases for return to activity
Education & Certifications
Boston University (Boston, MA) May 2014
-Bachelor of Science in Athletic Training
Red Cross Certified First Aid/ CPR/ AED Jan 2018
NASM Certified Personal Trainer Jan 2018
