Carl Johannes Sjoeberg PMP, CSM, SA
Pleasant Hill, CA 94523
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Experienced and results oriented certified agile practitioner and program manager (SA, PMP, CSM) with 10+ years of IT Project/Program Management, Agile IT Development, Process Improvement and Business Enablement.
Professional Experience:
Agile Coach, Etsy inc, San Francisco, California. July 2019 - Present
Agile Coach for international teams at Etsy working on international search functionality, global compliance and international platforms for the most expansive branch of the enterprise with an annual growth of 20%.
Coaching Product Owners, Scrum Masters and team members at Etsy on JIRA to maximize the usage of the tool within the organization.
Streamlining JIRA configuration to simplify the application by reducing available issue types, cleaning up workflows and setting up relevant filters.
Agile Coach, Delta Dental, San Francisco, California. December 2018-July 2019
Agile Coach for large SAFe transformation at Delta Dental California ramping up 30+ scrum teams, involving over 3-400 people across the enterprise. Complete SAFe implementation with Portfolio, Program and Team level integration.
Rolled out a new JIRA configuration to map with the SAFe framework with Agile Craft (JIRA Align). This includes training of product owners, scrum masters and team members on JIRA best practices.
Working closely with Delta leadership teams, RTE's (Release Train Engineers), Product Owners and Scrum Masters to assure consistent quality, sprint execution and risk mitigation.
Managing agile reporting metrics across the enterprise to monitor scope growth, backlog trends, velocity and defect trends.
Facilitated bi-weekly meetings on transformation progress and agile adoptions to senior management (VP level).
Senior Agile IT Project Manager, Scrum Master, Macys.com, San Francisco, California. April 2016-December 2018
Managing large ecommerce agile projects across Macys.com brands, both UX/UI and backend systems. Successfully launched a new Shopping bag application in 2016. Successfully launched a new experimentation platform in 2017. Managed responsive site consolidations for both MCOM and BCOM in- to meet Google SEO algorithm updates. Successfully launched a beauty subscription product for Macys.com in 2018.
Implemented JIRA for external software development dependencies (all other software development used Version One)
Managing a beauty subscription capability for Macys.com, both UX/UI and backend logic. Worked closely with warehouse teams, merchandising, legal and support teams.
Senior Agile IT Project Manager, Iteration Manager, Gap Inc., San Francisco, California. April 2015-April 2016
Managed development and roll out of Gap.inc Omni Channel Mobile POS North America for Athleta, Old Navy and Gap. Specifically managed tender payment flows for the next generation POS system across Gap Inc. globally.
Managed DevOps teams in building a customized development pipeline for a 100+ engineer team to enhance speed, improve testing quality and minimize down time for engineering resources.
Worked closely with Business leaders and the PMO community to identify and execute on potential improvement opportunities when it comes to scrum ceremonies and software development practices.
Agile Coach, Hansoft Inc, San Francisco, California. December 2014 – April 2015
Worked as an Agile coach for customers with a focus to lead, mentor and coach Scrum Masters, Product Owners and Producers to adopt the agile framework.
Collaborated with clients to drive and promote agile practices around backlog management, actionable agile metrics, scrum ceremonies, scaled agile management and quality assurance.
Senior Agile IT Project Manager, Scrum Master, Gap Inc., San Francisco, California. April 2014 – December 2014
Successfully managed a $4 million dollar IT infrastructure projects at Gap Tech. Chef architected automation systems for dynamic ecommerce IT infrastructure environments.
Function as the Scrum Master in a fully adopted agile software development environment. Managed the project team through sprint planning, execution and evaluation. Worked closely with product owners and technical managers throughout the project.
Managed onsite, distributed, near shore and off shore team members in an agile development framework.
Project Manager, CA Technologies Inc., New York, New York. 2006 - 2013
Successfully managed multiple business improvement initiatives from sales training programs to global compliance training programs for 15000 employees.
Managed onsite, distributed and off shore team members in a variety of matrix organizations.
Managed localization projects with several localization vendors across the globe.
Program Manager, Agency under the Swedish Ministry of Education and Research, Sweden, 2003 – 2006
Managed multiple projects for the Swedish government in both private and public sector partnerships focusing on the technical solutions for distance education.
Facilitator and public speaker at regional and national conferences.
Professional Affiliations and Development:
Scrum Alliance Member and CSM Certified.
PMI Member and PMP Certified – PMP #-.
SAFe Agilist 4.0 Certified
Education and Skills:
Master of Science in Education, Mid Sweden University, Harnosand, Sweden.
Master of Arts, History, University of Umea, Sweden.
Proficiency with JIRA, Confluence, Clarity, Version One, MS Project, SharePoint, WebEx, Extensive Work knowledge of IT infrastructure environments and tools such as Open stack, Chef, Jenkins, GIT, SQL, Akamai, Maria DB, Oracle DB, Electric Commander, Splunk, Heroku, Tableau.
