Carl Ishii
Provo, UT |- |-| www.carlishii.com
Professional Summary
Innovative and results-driven UX Designer with 10+ years of experience creating intuitive, engaging digital experiences. Skilled in user research, wireframing, prototyping, and UI design. Passionate about leveraging user-centric design principles to solve complex problems and enhance user satisfaction, as well as collaborating with cross-functional teams to deliver high-quality products that exceed client expectations.
Work Experience
Cisco Systems SOW | San Jose, CA
Senior UX/UI Designer | August 2022 – April 2024
Spearheaded the UX/UI design of QBR (Quarterly Business Review) software by addressing critical network issues and leveraging design thinking methodology to create an intuitive, user-centric interface
Designed the QBR by integrating real-time data to create tailored project plans and activities, driving specific outcomes for customers while ensuring seamless usability and enhanced functionality
Produced a tangible business impact by collaborating closely with stakeholders to understand user needs, resolve pain points, and deliver a seamless user experience
Enhanced operational efficiency by streamlining the process for engineers and account managers to troubleshoot, create solutions, and present QBRs
Improved product functionality by conducting comprehensive user testing and iterative design improvements to increase user satisfaction and product adoption
SolidNumber | Lehi, UT
Senior UX/UI Designer | August 2018 – July 2022
Collaborated with product owners to design SolidNumber's app, designed and produced the UI/UX, led project management and completed the final app with remote developers for deployment
Designed admin, B2B, and B2C experiences and user interfaces for new software by collaborating with the development team to manage, produce, and deliver final products ahead of schedule
Managed the BookDrop account, built four websites, and collaborated with product owners to design the company’s mobile application
Created branding for a fintech startup from the ground up by quickly building and producing collateral for logos, support documents, and websites
Promoted steady business growth by coordinating with founders to create innovative marketing and sales strategies for new software products
ControlPad | Orem, UT
Senior UX/UI Designer | June 2013 – July 2018
Leveraged expertise to execute a creative strategy, translate specifications and features into wireframes and prototypes, and design end-to-end user experiences for new and existing software
Communicated effectively by consulting with clients and product owners to identify future software needs and solidify feature requests using an agile methodology
Met business goals by participating in cross-functional teams to develop and produce quality customer-focused applications
Stepped in as project manager to software development within first 30 days to implement an agile project management methodology and successfully onboard custom development clients
Exceeded expectations by designing a UI for immediate implementation and developing the new UX to be presented to the development team within the first 7 days
Additional Experience
Owner/Operator/Art Director | The Electric Company
Directed all operational functions of a consultation, branding, and design firm, including marketing, sales, team development and performance, client relationship management, and project management
Oversaw UX/UI design, creative marketing conceptualization, branding research, web design, and Internet marketing while leading multiple projects simultaneously from ideation to completion
Fostered strong relationships by collaborating with designers and consultants to create conceptual designs that aligned with vision and objectives
Pioneered creative account management and design for 200+ local and national clients, including The Walton Group, Caselle, Magleby Construction, Central Bank, C&A Construction, and Provo City
Won the Silver Medal for the Neenah Paper Design Contest for branding and logo design, and the Golden Spike Award for brochure design
Apprentice | Lance Turner
Collaborated with six clients to understand clients’ visions and requirements to develop effective, individualized design solutions while working under the award-winning architect and designer
Managed two projects simultaneously, ensuring timely delivery and adherence to client specifications, proactively addressing and resolving client inquiries and issues to maximize client satisfaction
Created multiple logo iterations, incorporating client feedback to refine and perfect the final designs while promoting consistency in branding across all marketing materials
Implemented graphic design principles to create visually cohesive and aesthetically pleasing designs, coordinating color schemes and typography to convey the desired brand message
Other Professional Experience
Apprentice | Ishii Design
Skills
UX/UI Design, High-Fidelity Prototyping, Wire-framing, Personas, Interaction Design, Usability Testing, Branding, A/B Testing, User Stories, Data Analysis and research, Agile Methodology, Project Management, Client Relationship Management, Design Systems, and Information Architecture.
Technologies
Figma, Sketch, SaaS, HTML, CSS, Jira, CMS, MacOS X, Adobe Creative Suite (XD, Photoshop, Illustrator, InDesign), WordPress, InVision, Google, Salesforce, Microsoft Office Suite
Education
Apprenticeship in Graphic Design | Turner & Associates
Apprenticeship in Graphic Design | Ishii Design
Awards
Silver Medal | Neenah Paper Design Contest for Branding & Logo Design
Golden Spike Award | PRSA, Brochure Design
Community Engagement
Leading Knight to the Exalted Ruler | Provo Elks Lodge 849
Representative | Provo Elks representative for Utah's Boy Scout Troop 51
Volunteer | Provo Elks Veterans Committee
Volunteer | Created and produced Veteran's Baseball with the Elk's Veteran's Committee and Orem Owlz.
Volunteer | Camp Wapiti and Christmas Charity
