Carina Silva

Carina Silva 701-205 Manning Ave Toronto, ON M6J 0E2 Phone:-- Work Experience Office Administrator & Assistant ML Group Of Companies Toronto, ON 2007 - Present ● Analysis of performance and productivity reports, as well as managing the productivity and efficiency of employees ● Structuring and development of cost effective business strategies and techniques ● Assistance to web development and management, including content writing ● ● ● ● ● ● Customer relationship management, including one-to-one customer assistance and relations Management of accounts payables and receivables Maintain employee and corporate files, including confidential records and files Fulfilling all receptionist and assistant duties as required for both President and Vice President Answering phones and screening calls Administering schedules, appointments, meetings and conferences Bookkeeper & Assistant ● ● ● ● ● ● ● ● Tofni Developments Inc. Etobicoke, ON Budget management and analysis Conduct a monthly reconciliation of bank account One-to-one client and vendor relations Sales and management of purchasers contracts and agreements Provide clerical and administrative support to management as requested Type up correspondence, reports and other documents Scheduling and arranging meetings, conferences, and appointments for both President and Vice President Fulfilling all receptionist and assistant duties as required for both President and Vice President District Manager / Independent Consultant Arbonne International ● Build a team and train all members to duplicate the system of success ● ● ● ● ● 2011 - Present Teach, mentor and train team members as a group and 1-on-1 Educating individuals about the business opportunity as well as the products Strategizing promotions, planning and scheduling accordingly Support my team members as needed Host and organize events Professional Ability ● Ability to work independently as well as in a team environment ● Ability to learn quickly and manage workload in a demanding environment ● Positive attitude and open mind that approaches problems from all angles 2016 - Present Carina Silva ● ● ● ● 701-205 Manning Ave Toronto, ON M6J 0E2 Phone:-- Ability to multitask and meet challenging deadlines An absolute commitment to customer service and satisfaction Capable of developing a trustworthy relationship with current and potential clients Positive attitude toward learning new skills and developing old ones Summary of Qualifications ● Over 7 years experience working in a fast pace and demanding environment managing multiple projects at ● ● ● ● ● ● ● once Over 5 years experience in a management and administrative position Over 5 years experience as an administrative assistant Ability to analyze, monitor, and evaluate data quality and techniques Excellent communicator and creative thinker, with an ability to use both data and intuition to make informed decisions Excellent at time management and able to execute tasks under pressure Detail oriented and working with a high degree of accuracy Great analytical and creative problem solving skills Education Marketing Certificate University Of Toronto Project Experience: ● Create & pitch CRM strategy ● Create a media campaign ● Competitive analysis on Tim Horton’s, including SWOT analysis ​Relevant Courses: Strategies for Web Presence Business Intelligence Fundamentals Communication Technologies Graduated: 2015 Design Thinking 1 Intro. to Management Functions Hons. BA Specialist in Philosophy University of Toronto Project Experience: ● Critically analyze statements and provide an alternative method of reasoning ● Distinguish and pinpoint flaws in different schools of thought ● Structure and formulate in argument in favour of a given thesis Graduated: 2013 Computer Skills ● Competent using Microsoft Applications (MS Office - Word, Excel, PowerPoint, Publisher, Page, Numbers) ● ● ● ● Internet explorer and e-mail Familiar with Adobe Illustrator, Photoshop ECi Computer Systems Quickbooks SAP Carina Silva References ● Available Upon Request 701-205 Manning Ave Toronto, ON M6J 0E2 Phone:--