Carina May Ignatius

Ignatius, Carina May 13 Jalan Malinja 3, Taman Bunga Raya, Setapak, Kuala Lumpur, 53100 Wilayah Persekutuan |- |- Objective · Results-oriented Administrator with 5+ years’ experience with extensive experience in the Information Technology and FMCG (Fast Moving Consumer Goods) environments. Organized and detail-oriented with strengths in project management and inventory control. Meticulous and collaborative professional with unsurpassed skill at managing diverse needs in deadline-driven environments. Education EXECUTIVE DIPLOMA IN BUSINESS ADMINISTRATION JAN 2016 | SEGI COLLEGE KUALA LUMPUR (CPGA OF 3.5) Skills & Abilities SYSTEMS · SAP ARIBA · SALESFORCE.COM (SFDC) · TALEO · SAP GUI MICROSOFT APPLICATIONS · EXCEL · WORD · POWERPOINT · OUTLOOK COMMUNICATION · Able to communicate well with people of varied levels, not limited both written and verbal communication. Experience PERSONAL / VIRTUAL ASSISTANT TO THE MD | WORLD SCHOLARS CUP | NOV 2016 M - CURRENT · Handles a variety of tasks ranging from vendor management, event planning, and information / research on schools. · Managing the director’s appointments including coordinating, and scheduling meetings, daily reminders to be sent to remind him of all the upcoming meetings and events. · Handling a variety of work related and personal payments for the MD and tracking them. · Manage and prepare for all events in Malaysia, including sourcing for vendors for a variety of services as per event requirements. · Any other ad-hoc duties as given by the MD ADMINISTRATOR (BRAND OPERATIONS) | UNILEVER (M) HOLDINGS SDN BHD | NOV 2015 – DEC 2016 · · · · · · · · · 1. Oversee operations for the marketing department from creating SKU codes to ensuring all the pricing uploads meets the launch dates- Brand Building team 2. Verified and logged in deadlines for responding to daily inquiries. 3. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Creation of Purchase Order’s for TV and Digital advertising via SAP Ariba system. After creation to follow up with supplier on invoices and ensuring payment has been cleared for all brands. 4. Preparation of Price Structure and Listing Information for categories under my umbrella Personal & Oral Care Personal Wash Skin Cleansing Deodorant PROCUREMENT OPERATIONS ANALYST | ACCENTURE MALAYSIA SDN BHD | OCTOBER 2014 – SEPTEMBER 2015 · 1. Perform tactical sourcing and contracting activities to fulfill internal business needs for lower value resources. Sourcing only for contract based staffing. Page 2 · 2. Manage relationships with all suppliers/vendor management · 3. Leverage defined negotiation strategies and establish contractual agreements with selected suppliers using pre-approved category-specific contract templates and clauses. · 4. Assist procurement operations with supplier transitioning and implementation activities, as required. · 5. Manage the contract lifecycle in coordination with contract administration to internal staff; including renewal or termination of expiring contracts and negotiation of contract changes and amendments to terms and conditions, as required. Reroute and facilitate approval of contractual changes, as necessary, and communicate new terms to appropriate stakeholders. · 6. Perform any additional ad-hoc tasks or projects as required by procurement leadership. SALES SUPPORT MANAGEMENT COORDINATOR| HEWLETT PACKARD (M) SDN BHD | JANUARY 2014 TO OCTOBER 2014 · 1. Supporting Sales Executive, Account Managers and the Sales Director in matters related to submission of tenders. · 2.Handle administration matters for the sales and bid management team including purchasing of stationary, printing and binding for submission of tenders, meeting room bookings and other ad-hoc duties that arise. · 3. Managing all sales related activity for the team. · 4. Contract Management for Sales Team. (LHDN, SSM) · 5. Preparation of Minutes of Meeting for fortnightly sales forecast reviews. · 6. Creation of new opportunities for sales team and managing the updates on Salesforce.com for existing opportunities. Information on the pipelines are provided directly from the Sales team · 7. Extract and prepare reports from Salesforce.com for Malaysia forecast reviews. (Reviews are done on a fortnightly basis) · 8. Coordinate with sales team members and marketing team for internal & external training and events/workshops. · Also played a role a personal assitant to the sales director. · Duties include: · 1. Managing the sales director’s calendar. · 2. Booking of travel arrangements for the director using Carlson Wagoonlit tool. · 3. Managing the submission of all claims. 4. Any other ad-hoc duties that arise. PROJECT COORDINATOR/RESOURCING - BUSINESS SUPPORT| HEWLETT PACKARD (M) SDN BHD | JUNE 2012 TO DECEMBER 2013 · 1. Project Management - resourcing (raise headcounts for project purposes, and getting approvals from Asia's Regional Boards. Page 3 · 2. Sourcing for candidates (IT field) – liaising with recruitment companies on sourcing for candidates for a wide spectrum of projects under the Application & Business Services tower. · 3. Raising TALEO’s and Labour Demand Capture/ORC to get approval for hiring new headcounts. · 4. Working as an admin assistant to the Application & Business Services Director. (expat from Australia) · 5. Manage resources under the Information Management & Analytic Business – deploy resources on bench to upcoming deals/projects. · 6. Monthly reports preparation and compilation to be submitted to Bank Negara Malaysia · 7. Raise Purchase Orders via SmartBuy & Solution Source for the projects · 8. Organize and handle events & trips. · 9. Prepare & submit change resource request forms. · 10. Ad-Hoc Duties given by Management. ADMINISTRATION EXECUTIVE| UTS MARKETING SOLUTIONS SDN BHD| JANUARY 2011 TO JUNE 2012 · 1. Administration support for Bank Simpanan campaign managing clients such as CIMB Aviva, Chartis, AIA · 2. Preparation of monthly payroll in an Excel sheet to be submitted to Bank Simpanan Nasional for the payment of the telemarketers · 3. Daily report of current sales vs forecast to be submitted to the stakeholders. · 4. Preparing of weekly sales report for the performance of the telemarketers. · 5. Working closely with team leaders to ensure all staff are achieving targets and managing their absences. · 6. Creation of Personal files that are to be maintained by both UTS and BSN OUTBOUND CUSTOMER SERVICE OFFICER | AMERICAN EXPRESS | FEBRUARY 2008 TO SEPTEMBER 2010 · 1. Calling customers in Australia to activate the EFT Pos Terminal of American Express · 2. Informing customers of the benefit and advantages of using the American Express EFT Pos terminal. · 3. Submitting daily report of successful activations to higher management · 4. Following up on activated terminals and getting feedback from our customers a month after activation. · 5. Working closely with team leader to ensure targets are successfully achieved. Daily target was to successfully activate a minimum of 2 EFT Pos terminals per day. Page 4 References LENA CHAN - (DOTTED LINE REPORTING) BUSINESS OPERATIONS, HP MALAYSIA SETHU NAIR - - (DIRECT REPORT) SALES DIRECTOR, HP MALAYSIA RICHARD BAHNSEN (DIRECT REPORT) ABS DIRECTOR, HP MALAYSIA Page 5