Carey Hall

Carey A. Hall Lexington, SC 29072 -- SUMMARY OF QUALIFICATIONS * Extensive knowledge of ICD-9, ICD-10 and CPT coding and Medical terminology * Highly experienced in cash flow and application to the practice level of insurance and customer payment activity * In depth understanding of payer interaction with physician practices and applications * Able to work with a culturally diverse population in stressful, fast-paced environments * Strong understanding of medical records retention policies and procedures TECHNICAL SKILLS * Epic * Allscripts * Misys * Payerpath * Microsoft Office Suite EMPLOYMENT Self employed Travel Agent – 08/2021-current Archer Travel *Training through Archer Travel Service with multiple hotels, cruise lines, Disney, airlines, etc. *Access to travel agent rates and specials through multiple travel sites, hotel sites, car rentals *Assist potential customers with quotes for travel *Customer Service Kudzu Staffing 04/2021-current Data entry Food and bar service Lexington Family Practice-Lake Murray 11/2021-02/2022 Business Office Associate - Front desk check in/Check out/Phones * Assist patient, visitors, providers, and staff in a professional and courteous manner * Enter all patient demographics efficiently and maintain a positive patient flow * Keep up on office equipment and make sure proper office supplies are ordered or stocked * Answer telephones, medical records, check out duties * Answer/Transfer telephone calls for patient, physician, and medical record lines * Schedule patient appointments * Assist with medical records * Enter patient demographics and insurance information and obtain any necessary signatures needed Lexington Medical Center West Columbia, SC 08/2016-08/2019 & 11/2020-11/2021 Physician Network Finance - Cash Applications Associate * Handle complex patient account functions including commercial insurance and patient payments * Balance daily insurance and patient receipts and adjustments * Communicate with patients concerning making payments on their account * Extensive daily use of Epic, Misys Vision, Allscripts and Payerpath * Balance and record daily receipts into Microsoft Excel spreadsheet * Scan checks for daily deposits and prepare cash deposits Lexington Brain and Spine Institute West Columbia, SC 08/2019-11/2020 Business Office Associate – Front desk check in/Check out/Phones *Assist patient, visitors, providers and staff in a professional and courteous manner *Enter all patient demographics efficiently and maintain a positive patient flow *Keep up on office equipment and make sure proper office supplies are ordered or stocked *Answer telephones, medical records, check out duties * Answer/Transfer telephone calls for patient, physician and medical record lines * Schedule patient appointments * Assist with medical records * Enter patient demographics and insurance information and obtain any necessary signatures needed * Make daily deposits and handle cash drawer Lexington Cardiology West Columbia, SC 2010-08/2016 Business Office Associate (Business name and Title change) - 08/01/12-08/2016 Accounts Receivable Specialist - Columbia Cardiology - 07/10-07/31/12 * Handle complex patient account functions including commercial insurance and patient payments * Balance daily insurance and patient receipts and adjustments * Enter, verify and/or correct patient demographics and insurance information in the application system * Communicate with patients concerning billing questions, collection of payments and the establishing of patient payment arrangements * Manage patient address corrections using address report through database connection and return mail * Extensive daily use of Misys Vision and Vision PM, Allscripts and Payerpath * Balance and record daily receipts into QuickBooks * Scan checks for daily deposits and prepare cash deposits * Process and balance credit card transactions * Review and correct rejected insurance claims in application systems as per protocol * Follow up on outstanding insurance claims with commercial and government payers New Concepts Billing & Consulting West Columbia, SC- Medical Billing Specialist (Concentration in Cardiology and Gynecology services) * Maintained data entry of daily charges, coding and payments for multiple medical specialty office locations * Filed primary, secondary and tertiary insurance claims both electronically and paper * Balanced daily patient and insurance payments through available practice software * Followed up with multiple insurance companies to keep accounts receivable low * Obtained insurance pre-authorizations for services from various payers * Provided excellent customer service including answering of multi-line phones receiving calls from insurance companies and patients Temp Agency, Columbia, SC Food Service at College Football games and Colonial Life Arena 08/2021-12/30/2021 *Cashier and order taking, bartending and Customer Service EDUCATION * Certification: CRCA (Certified Revenue Cycle Associate) from the SC Healthcare Financial Management Association - January 2018 * Certification: Introduction to ICD-9 and CPT Coding on April 11, 2003 * Paralegal Certificate: University of South Carolina- May 2002