Caren Mae D. Lasheras

I’m a reliable and detail oriented freelancer with a background as a remote Customer Service Representative. Over the past 2 years, I’ve handled order, email, chat, and phone support for international clients, resolving issues efficiently while maintaining a friendly and empathetic tone.

I specialize in:

• Customer support (email, chat, voice)

• Order processing, Order tracking, returns/refunds, and account assistance

• Data entry, scheduling, and other administrative tasks

I’m proficient in tools like Shopify/Google Workspace and quickly adapt to new systems. My goal is to help businesses deliver excellent service, streamline operations, and keep customers happy.

Let’s work together to make your customer experience seamless and stress free.