Cao Bao Ngoc Tran

CT CAO BAO NGOC TRAN Professional Summary An Enthusiastic, Humble.,Junior Software Developer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of C# programing language and Web design. Opening for achieving experience and new things. A fast learner and a passionate individual. Dynamic personalities and love working with SCRUM and Agile. Willing to make new relationship in order to share and practice knowledge. - Edmonton, AB T5G 2N1 Additional Information Social Media Contact: LinkedIn: www.linkedin.com/in/cao-baongoc-tran- Work History GitHub: https://github.com /imaprogrammerhero Tuoi Hac Golden Age Manor - Front Desk Receptionist Edmonton, AB 05/2020 - Current ● Reported facility and room maintenance problems to appropriate personnel for immediate remediation. ● Completed skilled administrative work to support all office staff and operational requirements. ● Organized paperwork such as charts and reports for office and patient needs. ● Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care. ● Completed clerical duties and tasks for clinic administration. ● Scheduled, rescheduled and handled cancelled appointments for patients. ● Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. ● Working as a receptionist and a non-HCA comfort care worker. British Council English Centre - Assistant English Teacher Ho Chi Minh , Vietnam 02/2018 - 08/2021 ● Achieved IELTS score of 6.5 with Listening skill of 8.0 ● Kept classroom organized, clean, and safe for all students and visitors. ● Helped students develop important learning skills and good study habits useful in trade school or college education. ● Completed in-service and additional training to maintain professional growth. Skills ● .Net development ● Software Development ● C# specialist ● Customer service ● Web Security ● ● ● ● ● Basic math HTML and CSS proficiency Source code review Algorithms and data structures Troubleshooting ● ● ● ● Appointment Scheduling Patient Scheduling Medical Records Management Organization and Time management ● ● ● ● Compassion Programming Technical Analysis Testing and maintenance ● ● ● ● Database programming Code reviews Build releases Scrum methodology ● Led interesting and diverse group activities to engage students in course material. ● Prepared and implemented lesson plans covering required course topics. ● Cultivated relationships with parents for complete support network. ● Established appropriate deadlines and provided complete instructions for reading assignment and homework. ● Consulted with teachers in English and Vietnamese disciplines to identify and adopt successful instructional strategies. ● Utilized multimedia strategies and technology to convey information in fresh and interesting ways. ● Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge. ● Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement. ● Administered assessments and standardized tests to evaluate student progress. ● Coordinated theme days for classes to encourage interest in reading, resulting in significant increase in reading scores. ● Worked with administrators on behavioral issues to support needs of all students. Pho Hoan Pasteur - Food Server Edmonton, Alberta 12/2019 - 07/2020 ● Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags. ● Greeted incoming guests and managed accurate seating based on customer desires and server loads. ● Garnished dishes and quickly delivered items to customers, minimizing wait times. ● Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery. ● Asked diners about meals to assess satisfaction and collect vital feedback to improve operations. ● ● ● ● ● ● ● ● ● ● Scrum and Agile proficiency Agile scrum environments Flexible & Adaptable Critical thinking Detail-oriented Reading comprehension First Aid/CPR Interpersonal Communication Conflict resolution Verbal and written communication Education 05/2018 Nguyen Thi Minh Khai High Shcool Ho Chi Minh City, Vietnam High School Diploma ● Member of Spirit of Minh Khai translator position ● Member of Minh Khai basketball team ● Awarded Excellent Student from 2015 to 2018 school period ● Participated in multiple school activities ● Received the Soshi Educational Group (SEG) Scholarship in 2018 ● IELTS 6.5 with 8.0 in Listening and no band under 6.0 ● Graduated in Top 25% of Class Expected in 04/2022 Northern Alberta Institute Of Technology (NAIT) Edmonton, AB ● Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times. ● Kept register accurate through correct billing, payment processing and cash management practices. Associate of Applied Science: Digital Media And IT ● Majored in Computer Software Development. ● Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints. ● Organized and replenished supplies at food stations to optimize team ● Current Average GPA: 3.820 ● Completed many courses with straight A's. performance. ● Completed efficient table resets by wiping down surfaces and refilling condiments. ● Collected credit card, cash and gift certificate payments and dispensed change for cash transactions. ● Elevated customer satisfaction through followup and enthusiastic customer service. Volunteering ● Participated voluntarily in helping NAIT activities: Career Fairs and assists in guiding tours to help new international students get to know with the new place and information. Leading new students to get to know about NAIT, helping parents and high school students know where can they find the needed information. Helping in clean up NAIT areas after events. ● Volunteered in Tuoi Hac Golden Age manor - a nursing home for Seniors: Helping gardening, general maintenance jobs. And helping as a non-HCA comfort care worker. Volunteer from May 2020 to the current period for approximately four hours weekly. Also volunteer in fixing and set up technical devices and software in the building.