Candy del Carmen

2412 FLORESCA ST. PANDACAN MANILA MOBILE PHONE- • E-MAIL- CANDY R. DEL CARMEN PROFILE A 35 year old success-driven woman who has the passion in continuous learning and development. A proud scholar of government-funded university in Manila who excelled outside the four corners of the school institution. The passion in learning continues to thrive as she has the burning ambition to reach the height of excellence, creativity, and power in her every endeavor. EDUCATION August 2011– N November 2012 Spanish Language Program Level 7 ( A2 ) Instituto Cervantes Nov October 2009present October- Pamantasan ng Lungsod ng Maynila Masters in Communication Management ▪ thesis writing completion Philippine Normal University Certificate of Teaching Program ▪ - LET PASSER City College of Manila B.A in Mass Communication ▪ Deans Lister- St. Joseph School Primary- Secondary ▪ ▪ consistent honor student Participant- Pagsulat ng Sanaysay Sa Pilipino ( essay writing about Martial Law (Foundation of Worldwide People Power, Oct.26, 1998, Club Filipino) AWARDS/ CERTIFICATION RECEIVED April, 2017 Best in Research, “Effective Reading Strategies in Reading Engagement of the Grade 10 Students (Individual Category) – research output of school Non-Teaching and Teaching Personnel September 9, 2016 Certificate of Participation – Coach of Top Finalist in Storytelling National Competition (Completing the Coaches Workshop of Batang Lampara and PETA Storytelling Competition) February 23-24 Certificate of Completion (Seminar on Senior High School Authors Training) August 20, 2015 Certificate of Appreciation (English Coach for English Enhancement May 26-28, 2015 Certificate of Completion ( Seminar on Formative Assessment) May 8-10, 2015 Certificate of Completion ( PEAC Inset Grade 10 K-12 Seminar) March 13, 2014 Certificate of Appreciation (Resource Speaker in the MassCom July 2011 Program for Non-Teaching Personnel) Department seminar entitled Building your Brand: Working your way to Career) Harvard Management Mentor Programs Interactions, Coaching and Decision Making) Jan- - (Difficult Perfect Attendance Awardee ( Straight 5 years and 11 months), Top Agent Awardee (consistently hitting 95-100% QA score), Certificate of Excellence for US Visa Information Service Training ( February 2, 2005) Top Notched Awardee for Achieving 100% in Competency Exam Participant of Interschool Oratorical Contest ( Trinity College, 2002), 2nd Place -Poetry Writing Contest (CCM SAS Week, 2001), 2nd PlaceMadamdaming Pagbasa (CCM, 2001), 1st Place-Sabayang Pagbigkas (CCM, August 2001) ,1st Place Declamation (CCM, August 2001), 2nd Place- Extemporaneous Speech( CCM, July 2001), Participant- ALCU Interschool Oratorical Competition (Pamantasan ng Lungsod ng Maynila, 2001) , 2nd Place- Oratorical Contest ( CCM SAS Week, 2000) , 1st PlaceHasaan ng Isip, 2000 WORK EXPERIENCE June 2015-November 2017 English 10 and Practical Research 11 and 12 Teacher • Delivers instruction for English and Practical Research in Junior and Senior High School Students • Enhances communication skills of students in five English macro skills through diverse teaching strategies Middle Administrator ( Prefect of Students) • Handles discipline concerns of Junior/Senior High School students • Gives behavioral intervention program for probationary students October 2014- March 2015 August 2013-May 2015 Home Based ESL Teacher ( 51Talk) • Delivers lesson in English via Skype, QQ and Air class medium with Chinese students • Evaluate their performance in real time Communication Consultant ( JapanLovelyCrafts online marketing) • Draft item description and marketing plan for online Japan handicraft business that caters the product worldwide. • Website: https://www.etsy.com/shop/JapanLovelyCrafts August 2013- March 2014 Aral Kids Academy ( Academic Coach) • Motivate students to achieve their academic goals by applying teaching strategies through tutorial sessions. May 2013- June 2013 Global EduTown ▪ April 2009- May 2013 Substitute ESL teacher for Koreans until June 28, 2013 Part time article writer/ Website Contributor/ Researcher ▪ ▪ ▪ December 2010December 2012 Website Content contributor regarding foreclosure law in United States Previous blogger at www.alkalinediet.org. Writes various articles depending on the topics provided by editors ( product reviews, health and technology topics) GENPACT Process Developer for US Visa Account (Front Line Manager- Trainee) ▪ Responsible for providing quality and efficient customer service to customers through the daily management of a team with consistent EE (exceeding expectations) for KPI. ▪ Consistently hitting the target metrics for QA and Team Attendance. ▪ GENPACT Global Human Retention Recognition Awardee Manager’s award for GENPACT RETENTION with 0% attrition rate. GLOBAL HUMAN January 19, 2005 – December 2010 epldt-Ventus ( now SPI Global ) Visa Specialist ( Customer Service) Visa Specialist ( Customer Service) ▪ Consistent top agent for 6 years ▪ ▪ October- November- Perfect Attendance Awardee for 6 consecutive years Loyalty Service Awardee Bgy. 860, Pandacan, Manila Barangay Secretary ▪ Writes accomplishment report, memorandum, ordinances ▪ Attended public service seminars, hearing, public awareness programs and trainings Chat Support ▪ Answered inquiries of UK mobile subscribers of chat service ▪ Maintain good rapport and customer relationship to maintain their subscription to chat service REFERENCES Mr. Manuel Mallari St. Mary’s Academy Directress/ Principal Mobile:- Ms. Grace Mendoza St. Mary’s Academy Quality Road Map Officer/Psychometrician Mobile:-