EDUCATION
MARCH 2020- JUNE 2020 ONLINE DIGITAL MARKETING.
Complete course of online marketing
JAN 2007–JAN 2008 Vancouver College Vancouver, BC
Culinary Art Program
FEB 2000- DIC 2004 UPOLI UNIVERSITY
Marketing
WORK EXPERIENCE
GRUPO NOA INTERNATIONAL
February 2019- march 2020
Interpreter
CAMILO ERNESTO
AGUILAR VALLE
Customer Service
PROFILE
As an adept Bilingual Spanish/English,
I have a well-rounded background in
taking care of business and refined
talents in web search and active
listening, which make me an ideal fit
for the Bilingual Spanish/English Work
from Home Customer position.
Additionally, I am a proven expert in
problem-solving and a consistent
collaborator. My previous roles have
strengthened my abilities in customer
service and critical thinking, including
a focused attention to detail and
accuracy
CONTACT
PHONE:
-
EMAIL:-
SITEL NICARAGUA
CUSTOMER SERVICE REPRESENTATIVE / Escalation
DICEMBER 2016–JANUARY 2019
Answer inbound calls within guidelines/goals established by the client and
contact center management.
Consistently achieve call quality score goals to meet client and customer
satisfaction goals.
TERMINAL CITY CLUB VANCOUVER B.C
1er COOK
SEPTEMBER 2014–OCTOBER 2016
My role as a Cook/Commis 1 was to provide exceptional service and supervise
team assign for the Chef to prepare for our guess to standards.
MARRIOT HOTEL VANCOUVER B.C
2nd COOK
OCTOBER 2011- AUGUST 2014
prepare, and cook in accordance with planned menus, assuring meals are
fresh and hot at serving time for our guess.
SKILLS
ENGLISH
90%
COMPUTER
90%
DIGITAL MARKETING
COMMUNICATION
80%
100%