Camille Luz Mavibas

Camille Luz Mavibas

$3/hr
Chat/ Email Support and Quality Analyst
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
28 years old
Location:
Pasig City, NCR, Metro Manila, Philippines
Experience:
3 years
About

Hi, good day! I'm Camille.

Expert in Email and Chat Customer Service as I worked for 2 and a half years on an online marketplace based in the US via Zendesk. Then I got promoted as the team's Quality Analyst wherein I train our agents and monitor their KPI. I also do some reports in which I collect and organize some data in Excel and present it to our team.

I am currently enrolled and studying SEO, so I can say that I have basic knowledge of that field as well.

I would really appreciate it if I can get an experience doing it in actual so I can enhance my skills in SEO too.

Additional experience working with:

  • Google Sheets, Slides and Form

  • Microsoft Excel (PIVOT, Vlookup, Formulas)

  • Zoom

  • DingTalk

  • Trello

  • Zendesk (Chat, Email, getting Good Data, time adjustment)

  • WeChat

  • Adobe Photoshop (Amateur)

Basic knowledge in (currently studying and would like an experience):

  • SEO

  • Sales Funnel

  • Social Media Marketing

  • MailChimp

  • Email Management

Thank you!

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