Camille Lawan

CAMILLE DARUCA LAWAN I aspire to join a prestigious organization, where I can contribute to its growth with my skills and expertise, while also enhancing my personal capabilities by learning from the new opportunities and challenges within the organization's framework. I am a dedicated team player who values collaboration and excellence. Contact --Cebu, Philippines Education Bachelor of Science in Information Technology Salazar Colleges of Science Institute and Technology (SCSIT- Madridejos Cebu, Philippines Skills Basic knowledge on Data entry and encoding Social media Marketing Oriented in Microsoft Office Application Communication skills Expert in chat support and nonvoice customer service Proficient in social media management Skilled in creating engaging blog posts on WordPress Ability to handle pressure Organizational ability Teamwork Multi-tasking Experience NON-VOICE AGENT UNIVERSALTECH INCORPORATED March 2023 - Aug 2024 Resolved customer issues in a timely manner, and provided follow-up to ensure user satisfaction Responded to user inquiries via zammad ticket, chat and email in a remote setting Responsible for approving or rejecting videos or KYC documents in the management console Assisted with scheduling, posting, and monitoring content across various social media platforms to ensure consistent brand messaging. Engaged with Audience: Responded to comments, messages, and inquiries in a timely manner to foster positive community engagement and address concerns. Content Creation: Supported the creation of engaging and relevant content, including text, images, and videos, to drive user interaction and brand visibility. SB ENCODER STAFF LGU MADRIDEJOS CEBU Jul 2022 - Jan 2023 Maintained, compiled, entered into the database Work with Microsoft Word, Excel and Powerpoint Reference Atty. Venice Cyrus Rebadomia Councilor of LGU Madridejos Cebu- Andrew MC mennamy Tracki Supervisor-