Camille Joy Biscayda Quijano

CAMILLE QUIJANO CONTACT --m Blk 6 Lot 38 Section 7 Phase 1 Belvedere Towne 1 Brgy. Paradahan 1 Tanza, Cavite WORK EXPERIENCE TECHNICAL SUPPORT CONCENTRIX November 2023 - January 2025 Providing outstanding customer service through phone interactions. Understanding product knowledge and sales processes. Employing logical troubleshooting techniques to efficiently resolve digital appliances issues. TECHNICAL SUPPORT EDUCATION BSHRM ABE International College 2010 - 2011 BSHRM TELEPERFORMANCE Delivering exceptional customer service through phone and chat interactions. Utilizing logical troubleshooting techniques to efficiently resolve digibox hardware and broadcasting issues. Answering questions about charges, billing cycles, and payment methods. PURCHASING ASSISTANT University of the East 2007 - 2008 Secondary Siena College of Taytay 2004 - 2007 La Immaculada Concepcion School 2003 - 2004 SKILLS Maintain strong working relationship with clients and suppliers. Review purchasing agreements and maintain open lines of communications. Develop an active process for measuring supply inventory and determining purchasing needs. Compare product deliveries with issued purchase orders and contact suppliers when there are discrepancies. Stay up to date with industry trends and establish long-term purchasing agreements with suppliers when it is beneficial to the company. REFERENCES Flora Mae Magbiro Customer Service Phone: - Technical Support Analytical July 2017 - March 2019 OUTMATIC Excellent in Oral and Written English Marketing May 2019 - November 2023 Teleperformance / Team Lead Email:- Johanna Audrey Cazeñas Outmatic / CEO Phone: - Email:-