Camille Faith Fabela

CAMILLE FAITH FABELA CONTACT DETAILS E-mail:-Mobile: - Skype: live:fabelacamille SYSTEM FAMILIARITY • Microsoft Office (Word, PowerPoint, and Excel) • Google suite • Basic Adobe Photoshop * Basic Premiere Pro * Lightroom * Trello * Notion • Zoho Books • Canva • Slack SKILLS AND ABILITIES • • • • • • • • • Report Gen eration Customer Relations Problem-solving skills Clerical support Data evaluation Team player High-energy attitude Detail-oriented Video and Photo Editing QUALIFICATION SUMMARY Dedicated Customer Service Specialist with over seven months of experience, providing skills to prioritize and multi-task in a fast-paced working environment. Successfully work as part of a team to reach personal and business goals. Quickly and effectively understands and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Self-starter, dependable, and committed to providing quality outputs and services to customers and clients. PROFESSIONAL EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE T eleperformance | Kohls September 2018 – February 2019 • Answered inbound customer calls and responded to general inquiries. • Met and exceeded productivity targets by handling every interaction with top-notch customer service. • Utilized active listening and communication skills to address customer inquiries. • Documenting and updating customers' information and activity in the customer database. ACADEMIC PROFILE UNIVERSIT Y O F SCIENCE AND TECHNOLOGY O F SOUTHERN PHIL IPP INES B ac hel or of S cie nce i n Tec hnol og y C om m unicati o n Ma na gem e nt | 20 14 -2 018 TRAINING AND CERTIFICATIONS   Social Media Marketing Receiving and Responding to W orkplace Com m unic at ion