C A M I L L E
A L M A R I E
V I L L A H E R M O S A
GENERAL VIRTUAL ASSISTANT
CUSTOMER SERVICE
ABOUT ME
I have worked as a Customer Service
Representative for 2 years and 10 months.
Throughout my work experience, I enhanced
my communication skills, customer service,
flexibility and multi-tasking skills in providing
exceptional and efficient work. To widen my
knowledge and skills, I recently graduated in
an Online Virtual Assistant Academy to gain
more learning and adapt new skills.
SKILLS
✔️Email Marketing
✔️Email Management
✔️Social Media Marketing
✔️Social Media Management
✔️Basic Graphic Design using Canva
✔️Wordpress Management.
✔️Ecommerce Management
✔️Mailchimp
EDUCATION
OUR LADY OF FATIMA UNIVERSITY
2014 - 2017 | Bachelor of Science in Travel Management
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
2011 - 2014 | Bachelor of Science in Civil Engineering
EXPERIENCE
2021
I recently graduated from an Online Virtual
Assistance Academy where I learned the different
roles of a General Virtual Assistant as well as the
different skills, tools and applications too. It really
enhanced my skills and knowledge of providing
assistance and management.
2017
TOOLS AND APPLICATIONS
✔️Microsoft Office
✔️Google Workspaace
✔️Wordpress
✔️Canva
✔️Zoom
✔️Skype
✔️Facebook, Instagram, Youtube,
Twitter, Tiktok, Linkedin
ONLINE VIRTUAL ASSISTANT ACADEMY
GENERAL VIRTUAL ASSISTANT
METROPOLITAN BANK & TRUST COMPANY
CUSTOMER SERVICE REPRESENTATIVE
I developed my customer service, communication
skills and flexibility in addressing the needs of the
clients. It expanded my interpersonal skills and my
adaptability in working in a fast-paced environment
where I fully established my multi-tasking ability
and time management. It enhanced my ability to
become proactive and reliable for the tasks given.
CONTACT
(--Skype: live:.cid.83aea-f13d