I am an Operations Team Leader for Customer Service, with experience managing teams of up to +15 team members in global operations. My background in customer service, customer experience analysis, and account management informs my mindful but competitive approach.
I am passionate about delivering excellent customer service, driving engagement, and meeting SOPs. I consider myself a "forever student," eager to continue learning and growing and stay in tune with the latest leadership strategies through continued coursework and professional development.
I am currently working as an Operations Team Leader and I'm always interested in a challenge.