CALLIE CLOUGH--
Enthusiastic, career-minded woman with many skills. Has several years of experience in
office administration, executive administrative assistance, event planning, customer
service, consulting, social media networking, missions, student development,
receptionist work, accounting, and retail. Skilled at project management, creative
problem solving, and providing excellent customer service with a very friendly and
outgoing disposition. Is always looking for a challenge to meet and is a fast learner. Very
energetic with a drive to go above and beyond expectations.
Proficiencies: Concur, Peachtree/Sage, Workday, SurveyMonkey, CRM, Microsoft Word,
Microsoft Excel, Microsoft Outlook
Professional Experience:
BELAY Solutions
Virtual Executive Assistant, June 2018 - Present
In this role, I assist high-level executives with inbox management, scheduling, meeting
coordination, customer service, creating documents, grant management, and many
other tasks as needed. I am their right hand and strive to be an invaluable part of their
operations.
DesignWare
Administrative Assistant, April 2018 - June 2018
In this role, I provided customers with the best experience possible. Duties included
receiving orders, invoicing, processing and receiving payments, sending statements,
keeping accurate records, processing incoming and outgoing mail, maintaining the
showroom, and providing excellent customer service to our customers, both in-store
and over the phone.
North American Mission Board
Church Planter Discovery Consultant, April 2010 - October 2016
In this role, I helped plan and execute logistics for training events including (but not
limited to) preplanning, setup, contacting instructors, arranging travel, updating our
CRM database, and collecting and managing evaluations. I executed and managed the
onboarding of interns to an online learning module as well as maintained training
standards and requirements of this module. I was the main point of contact for student
missions. I oversaw the execution of a large educational reimbursement program. I
managed several different specific social media networks. I was responsible for planning
training events, managing our departmental websites, data entry, interacting with
missionaries and churches, and otherwise providing assistance of clerical work and
administrative details when appropriate. I received two promotions in my time with
NAMB.
Alpharetta Family Practice
Front Office Manager, May 2008 - April 2010
Duties involved checking patients in and out, scheduling appointments, scheduling
meetings, answering telephones, filing, payroll services, completing medical records
requests, entering in extensive insurance information, verifying insurance eligibility and
benefits, using Microsoft Word and Excel, and maintaining patient relations and
confidentiality. Received one promotion while with Alpharetta Family Practice.
Travel, Incorporated
Quality Assurance Auditor, April 2007 - May 2008
Duties involved answering telephones, internal auditing, providing internal and external
customer care, speaking with airlines, filing, using Microsoft Office, extensive research,
meeting demanding deadlines on time, and being able to help out other departments in
the company with minor projects.
Atlanta Pulmonary Group
Receptionist, September 2006- March 2007
Duties involved answering telephones, checking patients in, extensive filing, completing
medical records requests, entering insurance information, payroll services, filing charts,
using Microsoft Word and Excel, and maintaining patient relations and confidentiality.
EDUCATION
Georgia Perimeter College​- English major with a concentration in Literature
Norcross High School​- Graduated with a High School diploma
