Caleb Tawanda Mpofu

Caleb Mpofu Human Resources Address LinkedIn 6 Delphinium Street, Cape Town, South Africa https://www.linkedin.com/in/calebeland/ Phone - Twitter https://twitter.com/tawacaleb E-mail-Date of birth- Human Resources Administrator with over 3 years work experience in, admin work, resume screening, job advertising, interviewing, and building recruitment strategies. Successfully built recruitment funnels for efficient recruitment, and helped attain a 30% company growth rate within 8 months. Enjoy taking on leadership roles when required, managing day to day general administration duties and communicating with candidates, employees, workmates and management to establish and maintain professional relationships. I am a versatile person willing to travel and relocate as required. Experience 2018-03 – 2019-04 Human Resources Administrator(Remote) SW Messages Responsibilities: • Train interns on customer service and work procedures. • Organizing and maintaining personnel records • Provide administrative support for the various departments in the company. • Prepare HR documents, like employment contracts and new hire guides. • Assist payroll department by providing relevant employee information. 2017-05 - 2018-02 Talent Acquisition Recruiter(Remote) YourSales • Tasked with finding new ways to reinvent the recruitment process, to make it more streamlined and up to date with technological advancements and practices by other companies and recruitment professionals. • Responsible for finding sales professionals for clients who specialize or focus their business providing SaaS for their customers. • Also tasked with expanding our sales professional database, which requires linking with different sales professionals on LinkedIn and other social media and recruiting platforms, to sign up with our companies sales professional portal. • Used various CRM platforms such as Zoho and Hubspot to manage our sales professionals and clients. 2015-01 - 2016-01 Human Resources Intern(Remote) Alana Life & Fitness • Was hired to help find the best trainers in Brooklyn for an all women's gym and assist in remodeling the gym to a more modern look. • Was tasked with interviewing trainers for back and front office staff for the gym, over the phone. • Was also tasked with creating job ads on various platforms for example Monster.com, Indeed and CraigsList. • Also assisted in creating training packages for newly hired employees and establishing their work schedules. 2011-11 - 2012-08 Customer Service Representative Econet Wireless (Arundel Village Harare) • Helped in advertising company merchandise. • Answered questions from our customers and attended to queries. • Assisted in product acquisition of merchandise and gadgets for the company. • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. • Built long-term customer relationships and advised customers on purchases and promotions. Education 2013-09 - 2017-06 Eastern Mediterranean University, Famagusta, Cyprus, B.S. in Human Resources Management, 2017 • Courses taken: Human Resources, International Human Resources, Training and Development, Organizational Psychology, Business Law, Organizational Behavior, Psychology, Industrial Relations, Business Logistics, Business Policy, Labour Relations, and Business Communication to name a few. • 50% Scholarship recipient. • Zimbabwe Student Society Vice President. • Young Entrepreneurs Society member 2006-01 - 2011-11 South Eastern College • Courses Taken: Maths, English Literature, History, Divinity, Business Studies, Combine Science, Agriculture, First Language English, Geography and General Studies. • Was Vice Head Boy- • Swimming Captian • Head of Culture • Interact Society Member Skills Zoho CRM Advanced Hubspot CRM Advanced LinkedIn Recruiter Advanced Communication - with clients & employee's Advanced Recruiting Proficient Email Handling Proficient Screening Resumes Proficient Judgment and Decision Making