Detail-oriented and results-driven professional with over 7 years of experience in data analysis, business intelligence, customer experience management, and performance optimization. Adept at leveraging data to drive business decisions, improve efficiency, and achieve operational goals. Strong leadership abilities in workforce management, capacity planning, and cross-functional collaboration. I am passionate about business analytics, project management, and IT solutions. Thrives in fast-paced environments and excels at problem-solving and team leadership.