CAITLEEN FELIPE
TECHNICAL/CUSTOMER SUPPORT--MANILA, PHILIPPINES
EDUCATION
LYCEUM OF THE
PHILIPPINES UNIVERSITY
2008 – 2012
B.S HOTEL AND
RESTAURANT MANAGEMENT
ACHIEVEMENTS
TECH LEAD - SUPPORTED
AGENTS CHAT AGENTS AND
TIER 2 SUPPORTS.
EXPERIENCE
HCL - GOOGLE
2018
-SR. CUSTOMER SUPPORT
EXECUTIVE (TSR)
TELUS-MASTERCARD-
-CSR
HARTE HANKSMOTOROLA
-
-TECH LEAD
SKILLS
COMMUNICATION AND
TECHNICAL SKILLS
ABOVE- AVERAGE
PROFICIENT IN MICROSOFT
OFFICE
GOOGLE COLLAB TOOLS
/CAITSAMFLP
MULTI TASKING
LEARNING SKILLS
TYPING
FLEXIBILITY
ADAPTABILITY
CREATIVITY
LIVE:CAITSAMFLP