Caine Mihaeli

CAINE MIHAELI-- Brooklyn, NY SUMMARY CREATIVE THINKER, PROBLEM SOLVER, LEADER...SUPERWOMAN!! As a born and raised New Yorker with a background in hospitality, working hard to exceed goals is second nature to me; I welcome the opportunity to face obstacles and enjoy the satisfaction of a job well done. This has helped me succeed both professionally and personally. After leaving my last role, I set up a small freelance business in an effort to move to Europe for 8 months. Not many people can successfully set a small business nor move to another continent but I'm driven to succeed and intelligent enough to make it happen. I'd be an asset to any team! Multitasker: Seasoned support professional with experience managing complex projects, large teams, and heavy logistics Data & Process Driven: Created/restructured internal processes in last 2 roles, improving productivity and deadline completion rates Problem Solver: Successfully managed a 1000+ person event in the Mexican jungle during a rainstorm, a power outage, while being understaffed. Adaptable: Lived in 2 European cities, having to immediately learn and adapt to their customs & cultures International work experience dealing with a diverse range of people and environments Independent: Accustomed to working remotely with little supervision Not afraid to - and enjoys - traveling alone EDUCATION Empire State College, A.S Human Services, 2012: Coursework focused on the understanding of, communicating with, managing of, and creating programs for people: Communications, Creative Writing, Psychology, Crisis Prevention & Management, Project Planning, Organizational Systems Certified Social Media Manager Rutgers University, B.S Digital Marketing, Present PROFESSIONAL SKILLS Microsoft Suites, Google Suites, Hubspot, Asana, Slack, Mailchimp, Hootsuite, Later, Sprout Social, Google Analytics, Facebook Business Manager, Canva, Opentable, Sevenrooms, Eventbrite, Attendium, account management, client, clients, liaison, client liaison, decor, catering, food, beverage, supplies, suppliers, vendor, vendors, venue, venues, meeting, conference, internal events, external events, activities, meetings, conferences, supervise, manage, manager, management, oversee, assist, assistant, coordinator, coordinate, project manager, logistics manager, producer, onsite, remote, office, staffing, staff, calculate, budget, finances, payroll, expenses, review, track, report, feedback, process, processes, systems, create, invitations, RSVP, invite, external, internal, research, projects, logistics, production, operations, marketing, social media, digital, sales, transport, hospitality, technology, technical, AV, luxury, creative, retail, celebrity, VIP, executives, upper level, special guests, communicate, conception, completion, EXPERIENCE VIRTUAL ASSISTANT SERVICES FREELANCE | 2019 Researched & solicited clients who need support, managing my time & completing all projects and tasks while traveling and despite being in a different time zone Tasks include: Research & Reporting, Data Entry, Social Media Management, Correspondence, Bill payment & bookkeeping, Event planning, and any and all other personal and professional support related tasks OFFICE MANAGER PLEXI PR | JANUARY 2016 - DECEMBER 2018 As the first person in this role, I assessed the business, the team, and office thus creating my roles, responsibilities and the related processes. Seeing a lack of efficiency in office and project operations, I created/restructured all systems and processes, improving productivity rates for the entire team Ensured & maintained the efficiency of the office & staff Managed all operations such as HR, AP/AR, as well as the office facilities, equipment & supplies Gate keeping, expense reporting, and calendar management for Owner Over saw the staff, ensured deadlines were met, setting up/assimilating new staff Created & managed CRM, vendor, and other 3rd party databases Assisted in client projects including research, editing, and presentations Liaised with clients and assisted with any requests or issues Planned client activations and company events Noticing the lack in social media utilization, I took the initiative to become certified in Social Media Management and oversee the company's social accounts ADMINISTRATIVE MANAGER BROOKLYN ARTS STUDIO| NOVEMBER 2013 - DECEMBER 2015 Managed all operations of the studio space & office, as well as staff, equipment, supplies, AP/AR, ensuring their efficiency Providing support to sales team, liaising with clients, and coordinating site visits, studio rentals, and event logistics Provided administrative support for owners, executives, and staff ADMINISTRATIVE ASSISTANT BRC HOSPITALITY GROUP | DECEMBER 2011 - OCTOBER 2013 Answering phones, providing customer service, maintaining client database & company calendar, and all other administrative duties Assisting Office Manager in the maintenance of the office and all its operations Directly supporting owners in all personal and professional needs; calendar management, expense reporting, gate keeping, etc