Caila Dacayo

CAILA G. DACAYO ESL TEACHER- - San Benito, Dinalupihan, Bataan EDUCATION Bachelor of Science in Customs Administration LYCEUM OF SUBIC BAY- St. John Academy- PROFILE Dedicated and enthusiastic ESL teacher passionate about helping students develop their English language skills. Committed to creating a positive and engaging learning environment that fosters language development and cultural understanding. 51 TALK Text WORK EXPERIENCE 2024 – 2025 ENGLISH AS A SECOND LANGUAGE TEACHER Teaching English Skills: Focus on listening, speaking, reading of Chinese students. Teach grammar, vocabulary, pronunciation, and conversational skills. Provide constructive feedback to help improve their skills. EXPERTISE Customer Service Adaptability Microsoft Excel Critical Thinking 2021 – 2023 Royal Cargo- SUBIC ADMIN ASSISTANT/ CUSTOMER SERVICE REPRESENTATIVE Effectively managed and delegated tasks among other employees. Developed customer service scripts that improved customer service representatives' ability to handle customer inquiries G2B TRADING SECRETARY/ SALES ASSOCIATE FEB. 2020-OCT. 2020 Communication Skills Utilized sales techniques and strategies to build customer Organizational Skills Managed a team of sales representatives, leading to a 100% Microsoft Office relationships and close sales. increase in sales REFERENCES LANGUAGE English Tagalog CERTIFICATE TESOL Branch Manager- Royal CARGO SUBIC Helen Grace Yumang Phone:- Email : - INTERNSHIPS (MARCH 2019- MAY 2019) Admin/ Processor Seaport Subic Bay Freeport Zone Processed incoming and outgoing mail and shipments, ensuring accuracy and timeliness of delivery. Answered incoming phone calls and emails from customers, providing accurate and timely responses.