Cagri Elgin

CAGRI A. ELGIN https://www.linkedin.com/in/cagrielgin Ottawa, Ontario, K1N 8M2-- PROFESSIONAL SUMMARY __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Accomplished operations and management professional with over 15 years of cross-industry leadership experience spanning retail, marketing, public administration, logistics, and digital content creation. Proven ability to lead teams, streamline operations, and deliver measurable results in both public and private sectors across Canada and Turkey. Skilled in strategic planning, budget management, vendor relations, and performance optimization, with a strong track record in improving efficiency, enhancing customer satisfaction, and driving business growth. Recognized through multiple awards for innovation, organizational excellence, and service quality. WORK EXPERIENCE __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Operations Manager Photo Magnet Canada • Ottawa, Ontario       2025 - Present Direct daily operations to ensure seamless workflow and productivity. Develop and increase operational efficiency and reduced costs. Manage budgets, forecasts, and resource allocation to support strategic business objectives. Oversee supply chain logistics, vendor relationships, and inventory control to maintain optimal stock levels and timely delivery. Generate analytical reports to inform executive decision-making and drive continuous improvement. Ensure compliance with regulatory standards, mitigating risk and maintaining operational integrity. Night Operations Associate Metro Ontario Inc. • Ottawa, Ontario 2023 - 2025 • Planed, directed and evaluated the operations of establishments engaged in wholesale and retail sales or of departments in such establishments • Managed staff and assigned duties • Studied market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales • Determined merchandise and services to be sold, and implemented price and credit policies • Sourced and negotiated with vendors when necessary to procure merchandise for resale • Developed and implemented marketing strategies • Planned budgets, authorized expenditures, and monitored revenues • Evaluated and improved customer service and responded to customer requests and issues • Addressed staffing requirements, including the hiring, development and retention of staff Freelance Content Creator - Author Amazon Kindle • Ottawa, Ontario 2020 - Present • Conceive and write novels, plays, scripts, poetry and other material for publication or presentation • Conduct research to establish factual content and to obtain other necessary information. • Write e-copy, blog posts, e-books, podcasts and other forms of Web-based content • Conduct research on a variety of topics to inform writing and may consult with clients to determine the goals of the writing. • Study and determine selling features of products and services and write text for advertisements and commercials. Multi-Store Manager Hera Global Textile Inc. • Mugla, Turkey 2017 - 2020 • Planned, directed and evaluated the operations of establishments engaged in wholesale and retail sales or of departments in such establishments • Managed staff and assigned duties • Studied market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales • Determined merchandise and services to be sold, and implemented price and credit policies • Sourced and negotiated with vendors when necessary to procure merchandise for resale • Developed and implemented marketing strategies • Planned budgets, authorized expenditures, and monitored revenues • Evaluated and improved customer service and responded to customer requests and issues • Addressed staffing requirements, including the hiring, development and retention of staff Human Resources Manager Mugla Metropolitan Municipality • Mugla, Turkey 2016 - 2017 Information Technologies Manager Bayrakli Municipality • Izmir, Turkey 2014 - 2016 Cultural and Social Affairs Manager Bayrakli Municipality • Izmir, Turkey 2011 - 2014 Logistics Supervisor Cappadocia Textile Inc. • Izmir, Turkey 2010 - 2011 EDUCATION __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Bachelor’s in Political Science and Public Administration Girne American University • Kyrenia, Cyprus 2004 - 2009 Social sciences, other (College/CEGEP) Mugla Anatolian College • Mugla, Turkey 1999 - 2003 SKILLS __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________  Leadership & Team Development – Coaching, mentoring, and managing cross-functional teams to achieve performance targets.  Operations & Process Optimization – Streamlining workflows, improving efficiency, and reducing operational costs.  Retail & Multi-Store Management – Inventory control, merchandising, sales strategy, and customer service excellence.  Strategic Planning & Budget Management – Forecasting, cost control, and aligning resources with business goals.  Human Resources & Talent Management – Recruitment, onboarding, training, and employee relations.  Vendor & Supply Chain Management – Procurement, contract negotiation, and logistics coordination.  Marketing & Social Media Strategy – Campaign creation, brand management, and audience engagement.  Project Management – Planning, executing, and delivering projects within scope, time, and budget.  Event Planning & Coordination – Organizing exhibitions, promotional events, and community programs.  Bilingual Communication – Fluent in English and Turkish, with strong cross-cultural communication skills. AWARDS AND HONOURS __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Award for assistance to civil society organizations 2014 Award for modern technology service: Youngest IT professional 2015 Best Exhibition Organization Award 2013 Best Service Management of the Year Award 2014 MILITARY __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Land Forces Officer. Turkey (2009 - 2010) *Mandatory REFERENCES __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Available upon request. LINKS __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ • https://www.linkedin.com/in/cagrielgin (LinkedIn) • https://authorcaelgin.wordpress.com/aboutme (My Website)