Byron José Ortega Blandón.
DOB: July /28/1980
South side of Granada´s old hospital, San Juan de Dios.
Granada, Nicaragua
Mobile: -
Home: -
Email:-Facebook: https://www.facebook.com/byronjob
Instagram: https://www.instagram.com/byron_job/
Linkedin: https://www.linkedin.com/in/byron-ortega
Web site: http://byronortega.wixsite.com/tour-leader
Objective
To pass on my knowledge and passion for the Nicaraguan and CentralAmerica outback to visitors,
ensuring they have the opportunity to experience the best our country has to offer in safety and
comfort; and to promote sustainable, environmentally friendly tourism with enthusiasm and in a
way that connects with as many people as possible.
Education
Elementary and high school:
Salesiano highschool Granada Nicaragua-
University:
UCA University: Social communications-
UDO University: Business management in tourism-
Employment History
2014 – 2018: Head guide
Nicaragua’s Best guides.
Responsibilities:
Sales representative at the office as well as online
In charge of the guides that the company hired.
One day tours up to two weeks.
Training of tour guides.
Attend the different seminars and national and international fairs.
Development of itineraries and tourist programs.
Developing and establishing relationships with travel agents.
In charge of social networks
Answered telephone inquiries
2009 – 2013: Tour Leader/Team Leader/ Tour Guide.
Explore UK /Vida volunteer travelUSA, CR /Careli tours, Swiss Travel, Oro travel, Gray line, Amigo
tours, TAM, Vapues Tours, Tierra tours, Nicaragua Adv, Schuvars Tour, Eco expedition tour,
Millenium tours, Ecole travel, Etc. head Guide GrayLine Nicaragua, Leading guide for Cruise ships
Responsibilities:
Leading tour groups for up to twenty six days, catering to all customer needs and the last 4
years all around Central America.
Giving talks about the culture, language, history and idiosyncrasy of the Central America
outback
Assisting with security
Preparing tour guide documents
Developing and establishing relationships with travel agents
Re-designing program itineraries, Etc.
Prepared reports, marketing material and correspondence
Sales representative while on the tour
Mar 2006 – Jul 2006: Management and marketing Hotel Kekoldi Granada.
Department of marketing and Management
Responsibilities:
Coordinated the development, promotion, delivery, monitoring and evaluation of the
hotel
Led tours on extra days.
Sales representative at the office as well as online
Coordinated the task of the personnel
Met with local managers from tour operators to promote the hotel either in Nicaragua
and Costa Rica.
Oversaw the development of promotional material
Liaised with executive director about marketing activities
Maintained database
Performed general office administration and answered telephone inquiries
Jan 2005 – Mar 2006: Tour guide and sales. Tierra tour, Granada.
Responsibilities:
Sales representative at the office as well as online
Sales of Ad on the local map develop by the company
Maintained displays
Performed general office administration and answered telephone inquiries
Coordinated the task of the local guides
2002 - 2005: Tour guide Mombotour.
Tour guide at this pioneer company in which I did tours as Canopy, Kayak, birding, walking in
Natural reserves and city tours.
2002:Interpreter.
Trinity Episcopal church medical mission L.A California.
2001 - 2002: English teacher.
English teacher at INTAE Granada and ELA Granada
Qualifications/Certifications
1999/2001 _ ESL English program at English Language Academy Granada.
2000 _ Seminar for English teaching techniques
2004 _ Seminar for tour guides, OMS & A/ Intur
2004 _ Pre-Columbian Seminar, Nicacultura
2005 _ Driver’s Licence.
2006 _ Seminar about Religion in Nicaragua
2006 - History and current situation of the catholic religion. ORO Travel / UNICA University
2006 _ Seminar for tour guides, Bid/Intur/Cantur/Icap Sept, Oct, Nov.
2007 _ Seminar about biochemistry and ecotourism, BID/INTUR/CANTUR/ICAP
2007 _ Seminar about etiquette and protocol, BID/INTUR/CANTUR/ICAP
2007 _ training and interpretation of natural trails, Fundación cocibolca/ Oro Travel
2007 _ Advance techniques for guiding, INTUR/ Oro Travel.
2009 _ Tour Leader training course, Explore UK
2011 – First Aid Certificate, Red Cross Granada.
2012 _ Biodiversity course, Herpetonica.
2012 - CPR course Hospital Vivian Pellas.
2013 - Environmental management, Intur.
2014 - Sustainability Management for Tour Operators (CBI)
2015 - Improving quality and good practices in sustainable tourism
2015 - Training of first aid, fire prevention and control. (Use of FireExtinguishers)
2016 - Traveling with sustainability is more.
2016 - Social networks for advertising and marketing in tourism businesses. INATEC
2016 - Security measures and attention to visitors. Intur
2017 - Leadership and entrepreneurship, Intur.
2017 – First aid curse. Red Cross.
2017 - Innovation in Tourism, Intur.
2017 - Conversational Exhibitor for tourist guides UNAN, Managua.
2017 - Culture of tourist service, Intur.
2017 - Architecture of Granada & Leon colonial cities.
2017 - Personal image, Intur.
2017 - Environmental management, Intur.
2017 - Digital Marketing (INATEC)
2017 - History, art and religion of Granada
2017 - Workshop: Environmental, social and economic sustainability in tourist destinations.
(Canatur/ CBI)
2018 – Marketing II. INTUR
2018 – Sustainability (renewable sources)
2018 – First aid course (Red Cross Nicaragua)
2019 – Digital Marketing Intur.
2019 – Natural & Cultural Biodiversity Intur/ Asogturnic.
2019 - Investment plan Intur
Skills
Category
Computer
Social Networks
Language
Name
Microsoft Package
FB / Instagram / Twitter
English
Proficiency
Advance
Medium
Advance
Yrs experience
20 yrs
7 yrs
25 yrs
Last Used
Currently
Currently
Currently
Interests
Nicaraguan history: I have had a lifelong fascination with history, particularly Nicaragua´s
past and indigenous history
Environmental sustainability: this is my passion in both my personal and professional life
Nature: I love the walks on the forest and the connection that you create with it
Birding: This is one of my interest which is hard to do it because of the few documentation
in Nicaragua but travelling all around central America has gave me enough documentation
to do an excellent tour.
Camping: I have been an avid camper since I was a kid. I was a boy scout for almost about
11 years
Photography: I love to capture the Nicaragua and Central America Beauty
Other cultures: I love to learn about other cultures and their idiosyncrasy as much as I love
to share my passion for Nicaragua with foreign guests
References
Pascal Picot
GM Oro Travel-
Xochilt Aguirre
GM Hotel plaza Colon-
