Bwalya Malama

With a solid foundation in customer service and compliance, I bring extensive experience in data analytics, record keeping, and administrative work. My background in pension administration and claim settlement is complemented by a strong focus on data collection and customer relationship management. Possessing excellent communication skills and integrity, I am proficient in MS Office and known for my versatility and good organizational skills. I adapt well to changing environments, demonstrating high stress tolerance and effective task prioritization. My analytical skills and attention to detail are supported by strong numerical abilities. I maintain a professional demeanor, thrive as an excellent team player, and have developed good interpersonal skills to foster positive relationships.